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Colonial Ford of Marlboro
Marlboro, MA
1,238 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,238 reviews
July 28, 2020
Very easy to deal with straight forward and honest Zeros Very easy to deal with straight forward and honest Zeros games and felt like they wanted a friend first and then sell the car And showed me what the Very easy to deal with straight forward and honest Zeros games and felt like they wanted a friend first and then sell the car And showed me what the expected to get for my trade More
by greg_andrade
Employees Worked With
Dan Guilli , Dan Flanagan, Stephen Hughes
July 25, 2020
Buying from out of state took a little longer than I’d have liked but Brandon and the rest of the team made it easy have liked but Brandon and the rest of the team made it easy More
by Jharkins3
Verified CustomerJuly 24, 2020
Professional, courteous, top notch and quick service!! My experience with a new car purchase was the best I've ever had at Colonial Ford. They are absolutely the best customer centric dealship I have ever My experience with a new car purchase was the best I've ever had at Colonial Ford. They are absolutely the best customer centric dealship I have ever done business with. No gimmicks no tricks. They even got me a better interest rate than I came in with - this meant the most to me and showed me how they care about their customers and are not just in it to make money like others. This is a Class A Dealership with super Sales and Finance personnel. We will do all of our business with them going forward. Best salesperson I have ever worked with was Dan! More
by fhurer12
Employees Worked With
Other Employees :
Finance (Forgot his name) - Above and beyond, Dan Flanagan
July 24, 2020
I found the used truck I wanted at this dealership, got prompt responses to my enquiries, also got prompt pre-approval through the finance department. Pierce was awesome to work with. My only issues howe prompt responses to my enquiries, also got prompt pre-approval through the finance department. Pierce was awesome to work with. My only issues however were that the truck wasn't delivered on schedule, and I had to go back with the truck to get something fixed, and I still haven't received my registration, almost two months after purchase. Other than that, great dealership to work with; will do business again. More
by donpablo2gs
July 23, 2020
Excellent Customer Service Highy recommend Colonial Ford of Marlboro. They responded quickly, and made the entire process incredibly easy, quick, and very little work from my en Highy recommend Colonial Ford of Marlboro. They responded quickly, and made the entire process incredibly easy, quick, and very little work from my end. I could not recommend them more! More
by liz25
July 20, 2020
We came to look at a used Ford transit connect. Bob, the salesman, was awesome. He was knowledgeable about the vehicle and the sales process. Brandon was also great. We will recommend you to our friends. salesman, was awesome. He was knowledgeable about the vehicle and the sales process. Brandon was also great. We will recommend you to our friends. More
by Danatee
July 18, 2020
terrific upon arrival we were greeted in the parking lot by Bob Pemberton. He was very friendly, asked what vehicle we were interested in & said he had a new 2 upon arrival we were greeted in the parking lot by Bob Pemberton. He was very friendly, asked what vehicle we were interested in & said he had a new 2018 truck we might like. He brought to the front of the dealership & invited us to take a test ride. We liked it 7 sat down with Bob, worked out the details & bought it. He is an excellent salesman. I wrote a letter to the sales manager about this purchase which should provide more information about this transaction. More
by nancymkelleher
Employees Worked With
Brandon Simonds , Robert Pemberton
July 15, 2020
Mustang Drives good Had an issue with my 2015 Mustang Gt engine light , took to Colonial during the pandemic and finally the part came in. It runs very well now ,very hap Had an issue with my 2015 Mustang Gt engine light , took to Colonial during the pandemic and finally the part came in. It runs very well now ,very happy with the outcome of fixing my favorite car from Ford. More
by blackeagle_84
Employees Worked With
service
July 14, 2020
Awesome to deal with. Had an issue and and they were quick to remedy the situation. Vehicles only had one key and they are mailing me another. quick to remedy the situation. Vehicles only had one key and they are mailing me another. More
by tmchabot77
