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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,238 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,238 reviews

October 02, 2020

The process was very easy with these guys . We had a small hiccup but it was handled quickly and professionally. I would recommend this dealership to others More

by MURPEL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan , Mike Noe
Oct 03, 2020 -

Colonial Ford of Marlboro responded

Thank you for writing this review and we appreciate your business! Please let us know if you need anything moving forward!

September 30, 2020

Rudy was great found 3 recalls on my truck got them fixed with the oil change and tire rotation that day, The Lift home and back was great didn't have to wait the 5 hr that was most appreciated will defiantl More

by BOBBYBOUD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Espinoza
Sep 30, 2020 -

Colonial Ford of Marlboro responded

We are so happy you had a great experience and appreciate your business. When you're ready to lease a vehicle, we will be happy to help and will provide an unbeatable deal!

September 25, 2020

Fast efficient process. Much appreciated. I really don’t have much more to say and find this 25 word minimum an asinine thing for a review. More

by SB review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ackerman
September 25, 2020

Sales team was excellent, Management went out of their Sales team was excellent, Management went out of their way to locate the vehicle that I wanted, which is no longer being made. Much appreciated. More

by tommyfran
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierce Desimone
Sep 30, 2020 -

Colonial Ford of Marlboro responded

Thank you for the review and we really appreciate your business! We look forward to helping you again in the future!

September 24, 2020

deceptive practices... I left a deposit on a truck priced at 12,995. got a call from the manager Mike that the truck was so bad it was unsaleable, and the the deal was to be cancelled. 1 hour late More

by Guardys
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Silvio Ruisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Colonial Ford of Marlboro responded

our system will automatically pick up vehicles in our inventory and restore on line status, I need to manually remove from the on line status. My apologys

September 23, 2020

I traded in my lease, the dealer sent the wrong amount to ford credit. Ford credit reported a 30 day late payment. The dealer said that they would correct it but its been a month and my credit report is stil More

by richoldroyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Grout
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Noe, Pierce Desimone, Dan Flanagan, Stephen Hughes, Robert Pemberton, Ryan Ackerman
Sep 24, 2020 -

Colonial Ford of Marlboro responded

I talked to FMC and they agreed to remove the delinquent notice on all three credit bureaus and it will take up to 30 days for customer to be notified of the updated credit.

September 21, 2020

Put a in qualified oil jockey in my F550Didn’t have a Put a in qualified oil jockey in my F550 Didn’t have a clue about the grease fitting anywhere on the truck! Had to return for the service to be fini More

by r.dimatteo0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
September 19, 2020

Great service! No delay, service is done right the first time, reasonably priced, and our vehicles are always ready when promised. I highly recommend Colonial Ford of Marlboro More

by ikopeikin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 19, 2020 -

Colonial Ford of Marlboro responded

great to hear thank you so much for your business

September 18, 2020

I visited 5 car dealerships before Colonial Ford to find my Toyota 4Runner. They made the car buying experience a great one, and by far the best experience I have had. They have taken the old school image o More

by steph555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flanagan
September 17, 2020

My experience was very good. Steve was very polite, respectful and very knowledgeable about the 2017 Platinum Fusion that I bought. Financially it was a go. Would recommend him highly. More

by MARIONR421
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Sep 21, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this review and we are so happy you had a great experience!

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