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Colonial Ford of Marlboro
Marlboro, MA
1,238 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,238 reviews
December 04, 2020
The people were great and the price was more than fair. I have only one complaint. I scheduled to pick up my car a day in advance. I expected that the paper work would have been done when I got there. I have only one complaint. I scheduled to pick up my car a day in advance. I expected that the paper work would have been done when I got there. However, I spent over a half hour waiting around for the final invoice so I could finalize payment. That being said, I was glad that I could purchase a car from a small local dealer instead of one of the mega owners that seem to be dominating the industry in this area. More
by dcbundy
Verified CustomerEmployees Worked With
Matt Lewis, Pierce Desimone
December 02, 2020
Great service, friendly, quick. Service took care of me immediately, and I didn’t have to wait for very long. Thank you colonial Ford of Marlborough. immediately, and I didn’t have to wait for very long. Thank you colonial Ford of Marlborough. More
by RRLONG2
Employees Worked With
November 26, 2020
I had to tow the car in with 2 flat tires that needed to be replaced. I was delighted they were in stock and the repair was done by the end of the day. The service agent was kind, helpful and clear at every be replaced. I was delighted they were in stock and the repair was done by the end of the day. The service agent was kind, helpful and clear at every step. Great communication. Thank you! More
by revbobbrown
Employees Worked With
Phillip
November 24, 2020
Brad was a responsive and courteous sales rep and Silvio worked with me to get the car I wanted at the right price! The entire process was seamless. worked with me to get the car I wanted at the right price! The entire process was seamless. More
by MJDRAGONE
November 18, 2020
Service was prompt and efficient. Whenever we go to this dealership we are very pleased with the attention they give to us. Would highly recommend doing business with this dealership. dealership we are very pleased with the attention they give to us. Would highly recommend doing business with this dealership. More
by frh595
Employees Worked With
November 11, 2020
Was very impressed, they have worked out all the kinks from old wayside Ford ownership to new colonial Ford ownership ... sales was great , management bent and worked great with me and sales person. They from old wayside Ford ownership to new colonial Ford ownership ... sales was great , management bent and worked great with me and sales person. They are running top notch... very good. More
by BUTLERFAMILY01
November 09, 2020
This is the best dealership around. We have purchased many vehicles for personal and for business. We absolutely plan on buying more vehicles from here in the future. Mark Babineau is hands down the best many vehicles for personal and for business. We absolutely plan on buying more vehicles from here in the future. Mark Babineau is hands down the best sales person, manager, nicest guy you'll ever meet. More
by Rraposo
Employees Worked With
Other Employees :
Mark Babineau 10 STARS, Mike Noe, Pierce Desimone, Stephen Hughes, Robert Pemberton, Ryan Ackerman
November 09, 2020
I came in to the service department to have my tire pressure checked. The warning light had gone on. They were very helpful and resolved the problem pressure checked. The warning light had gone on. They were very helpful and resolved the problem More
by MARY.KETOLA
Employees Worked With
Robert Pemberton
November 09, 2020
Quick service on recalled vehicle issue. Scheduling was a bit confusing with different days being communicated via email. No message left or callback made to let me know vehicle was ready for pickup bit confusing with different days being communicated via email. No message left or callback made to let me know vehicle was ready for pickup More
by almills3
Employees Worked With
Not sure
