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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,238 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,238 reviews

June 09, 2021

Very welcoming and followed through on an unresolved issue at the time of the appointment. I appreciate the quick response through email when scheduling the appt. More

by dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 11, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business and the review! We greatly appreciate both of them!

June 09, 2021

No hassle here ... Just did it ... pay ... Gave the car back to me ... I'm on my way .. . Everybody is happy and I'm sure I'll see you again. More

by e_macomber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Jun 11, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business and the review! We greatly appreciate both of them!

June 05, 2021

Bob and Rudy were extremely helpful during this stressful situation. Made a painful situation much more manageable. Were able to steer me from a much higher price at a competitor with better service More

by kriscaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Rudy
Jun 11, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business and the review! We greatly appreciate both of them!

June 04, 2021

It was an absolute pleasure to work with the team at colonial Ford in Marlborough they went above and beyond to get me into a great car. I felt like family. More

by ariagna.antigua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Noe, Robert Pemberton
Jun 04, 2021 -

Colonial Ford of Marlboro responded

Hi Ariagna! Thank you for writing this review and choosing us for your new vehicle purchase! We really appreciate it!

June 04, 2021

I arrived at the dealership on cool, rainy day! I was greeted on this nasty day with warm friendly smiles. I had already discussed with Silvio the vehicle I was interested in. He introduced me to Brad More

by lisie67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this review!! We really appreciate your business and look forward to seeing you again in the future! Enjoy your truck!

May 30, 2021

It was good service preson asked me questions about my driving what I was going to be doing in the next 6 months planned for it tech was good More

by tlnb94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales
Jun 04, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business and this review. We greatly appreciate it!

May 25, 2021

Your Sales Consultant Rodrigo Perez was very helpful to both me and my wife. I helped me take care of some issues that needed to be taken care of after I took the car. Tire pressure Indicator on all the t More

by tom garrity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Perez
May 27, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business! We really appreciate it!!

May 20, 2021

Rob and Mike were extremely friendly and helpful. They Got me to where i wanted to be and couldn’t be any happier with my truck. Even 2 weeks after the sale they are still helping me out with warranty wor More

by haydonw18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Noe, Robert Pemberton
May 20, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and business! We greatly appreciate both and can't wait to see you again in the future!

May 20, 2021

Brad was fantastic and the experience was painless. The finance team explained the process very well and provided extremely competitive rates. I will be coming back and will recommend to my friends and fam More

by calynch0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and business! We greatly appreciate both and can't wait to see you again in the future!

May 13, 2021

The problem is not Colonial Ford. It is with the Ford product. No one seem to be able to figure out why my Escape battery drains or why I keep getting the message to turn off the ignition to save the bat More

by sarah w
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rudy, Phil
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