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Colonial Ford of Marlboro
Marlboro, MA
1,239 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,239 reviews
July 01, 2021
This place is the best ever They treat everyone the This place is the best ever They treat everyone the right way never a problem I have had service and bought many cars/ trucks here these guys are This place is the best ever They treat everyone the right way never a problem I have had service and bought many cars/ trucks here these guys are the best More
by fboy4567
Verified Customer
June 30, 2021
Great customer service from Stephen Hughes - whereas every other dealership offered the minimum level of help and service, Stephen was helpful and responsive. Silvio Ruisi made the closing process si every other dealership offered the minimum level of help and service, Stephen was helpful and responsive. Silvio Ruisi made the closing process simple and efficient. More
by adhoughton
June 29, 2021
I looked over truck on a Sunday, dealership was closed, i called and left a message stating i was interested and SOLD. I was surprised to have gotten a phone call back from Moises Lima before i left the lot. called and left a message stating i was interested and SOLD. I was surprised to have gotten a phone call back from Moises Lima before i left the lot. Was impressed with that on a Sunday. Painlessly taking deposit over the phone to hold the truck on Monday. Finance guy Brendan was great! More
by rkg26
June 25, 2021
Bob Chandler is wonderful to work with, he is the reason we stay with Ford. Service department is equally as important as the sales department. we stay with Ford. Service department is equally as important as the sales department. More
by Ford customer
Employees Worked With
Bob Chandler
June 24, 2021
attentive, fast, kind, sympathy, good at service, helpful, good location, helpful, good location, More
by aline4
Employees Worked With
June 23, 2021
Their customer service was excellent. No high pressure Their customer service was excellent. No high pressure sales and took care of my vehicle. Their customer service was excellent. No high pressure sales and took care of my vehicle. More
by JFBRENNIONELECTRIC
Employees Worked With
Phil
June 18, 2021
Always great service. People in the Service Department are courteous easy to work with. The job gets done correctly the first time, every time. I enjoy dealing with Bob Chandler and his staff. are courteous easy to work with. The job gets done correctly the first time, every time. I enjoy dealing with Bob Chandler and his staff. More
by mlc3264
Employees Worked With
Bob Chandler (service dept.)
June 15, 2021
The process was smooth and quick. The team did a great job at attending my need and seemed open to listed to me. Great job! job at attending my need and seemed open to listed to me. Great job! More
by LAJC22
June 13, 2021
Was looking for a new vehicle and contacted Colonial about a certain one. The one was interested in was sold the same day I was going to look at it. However they had another one of the style I was looki about a certain one. The one was interested in was sold the same day I was going to look at it. However they had another one of the style I was looking for and did everything they could to close the deal. No pressure at all. Would recommend them to anyone looking for a car. More
by Keith
