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Colonial Ford of Marlboro
Marlboro, MA
1,239 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,239 reviews
July 31, 2021
Colonial Ford of Marlboro has the best service department. Everyone so courteous and helpful. Answered all my concerns. Accommodated me with making appointments for car service. department. Everyone so courteous and helpful. Answered all my concerns. Accommodated me with making appointments for car service. More
by AUNTIE724
Verified CustomerEmployees Worked With
Phil Kallenberg (A21)
July 28, 2021
It was a good experience, they see me on time but I was a little sad about the way they applied my coupon, other them that I am happy with the service I received. little sad about the way they applied my coupon, other them that I am happy with the service I received. More
by viannavi2008
Employees Worked With
Don’t know his name but I will give a 5 starts
July 28, 2021
We experienced great service by our salesman Moses. Really appreciate his support throughout the process. Overall dealer was great to work with, all communication was clear. Really appreciate his support throughout the process. Overall dealer was great to work with, all communication was clear. More
by eweinman5
Employees Worked With
July 26, 2021
Extremely knowledgeable and helpful sales staff. Went in Extremely knowledgeable and helpful sales staff. Went in with the specs of the vehicle I wanted, they went over it with me to help make the vehicle Extremely knowledgeable and helpful sales staff. Went in with the specs of the vehicle I wanted, they went over it with me to help make the vehicle perfect, Gave me a great price and the vehicle came when it was projected. More
by michael11010
July 26, 2021
Great customer service, I went in with something I thought to be an issue, everyone helped me understand what it was and guide me with corrections and tips. thought to be an issue, everyone helped me understand what it was and guide me with corrections and tips. More
by anadacunha
Employees Worked With
One of the two women in the service department.
July 21, 2021
Service department has been working hard on the customer service for Belfor Restoration and we haven’t had any issues with scheduling appointments for our vehicles. service for Belfor Restoration and we haven’t had any issues with scheduling appointments for our vehicles. More
by JOHN.SAUER
Employees Worked With
Mike Noe
July 16, 2021
Bought a car, Sales was very helpful..Then ran into issues with the car and service wasn’t helpful. When the general manager heard what was going on, he jumped right in and made my experience so wonder issues with the car and service wasn’t helpful. When the general manager heard what was going on, he jumped right in and made my experience so wonderful. More
by blt1113
July 15, 2021
Convenient, fast, and courteous service on our two Fords, both of which were bought at this dealership. Dropped the first off the night before for an oil change and picked it up the following morning while both of which were bought at this dealership. Dropped the first off the night before for an oil change and picked it up the following morning while leaving the the second car for free recall service while my wife and I went out for a leisurely late breakfast. Received a call that additional brake service was needed, which I approved. Finished breakfast and picked up the second car to head home. Used coupons to reduce the price, making the service even with their quick change competitors and even more convenient (no waiting at all). More
by ronbut2001
Employees Worked With
Mike Noe
July 09, 2021
Steve is a great salesperson. No pressure, knowledgeable, and effective. I have become a Colonial client, based on Steve meeting my needs in tough times. Rich Helle and effective. I have become a Colonial client, based on Steve meeting my needs in tough times. Rich Helle More
by rhelle
Employees Worked With
Stephen Hughes
July 04, 2021
Pro - team was friendly and knowledgeable. I feel that I made a fair deal. Fees seemed reasonable. Con - Disappointed that I did not get a second key Fob. Damaged steering wheel should have been fixed. made a fair deal. Fees seemed reasonable. Con - Disappointed that I did not get a second key Fob. Damaged steering wheel should have been fixed. More
by Dmfclassic
