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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,239 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,239 reviews

August 31, 2021

The service was handled well and the work was done as planned and in a reasonable amount of time. This location is very convenient for my family More

by AllenDBJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't have any names
Aug 31, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business and review. We look forward to assisting you again in the future!

August 31, 2021

quick and easy! my truck was in and out in less than 24 hours. the women i spoke with in the office was very kind and nice. More

by Pchartier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business and review. We look forward to assisting you again in the future!

August 26, 2021

Nice job ! I will recommend to my friends to make visit this dealer in Marlborough. I will return to next service the my truck and my wife edge More

by PLOTT96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 27, 2021 -

Colonial Ford of Marlboro responded

thank you so much we appreciate your business.

August 19, 2021

Stephen is a great salesman. There was no pressure from Stephen to buy the vehicle. His communication was extremely timely. Brandon in finance was also great. Thank you both for a great experience! Great More

by sherrymb38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Finance, Brandon., Stephen Hughes
Aug 19, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business!

August 18, 2021

Very nice dealership to conduct business at all times. Staff and all employees were very courteous in all aspects of the transaction. From start to finish More

by paulgking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business!

August 14, 2021

Rob and team in the Services Department were fantastic as usual! On this instance I noticed my check engine light was on…called the center and Rob asked me to bring it in and within 2 hours I was good to go. More

by RAJ.SATHYARAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chandler and team
Aug 19, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business!

August 10, 2021

Great dealership and got back with me in a timely manner. Everyone was very helpful. Rodrigo was exceptional with my buying process. He kept me updated on the vehicle along with delivery details. He has cont More

by Rhuey12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Perez
Aug 10, 2021 -

Colonial Ford of Marlboro responded

thank you so much and we appreciate your business

August 09, 2021

The Salesman and Financial advisor were outstanding. The overall experience was very smooth and pleasant. I will be using Colonial Ford for my future services. More

by chris D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon finance
Aug 09, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business!

August 02, 2021

Rodrigo was very helpful with first time car buying. He made the process quick and easy and very professional and nice. I recommend him if your going to the dealership! More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Perez
Aug 09, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business!

August 02, 2021

Car was not fully prepped and should not have been on lot because of front brakes had to bring it back for repairs. Service was excellent but should have been y done first More

by phil68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes
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