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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,240 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,240 reviews

November 17, 2021

Bob is the best second to none, definitely raises the bar of customer service expectation and efficiency. 20+ years a ford customer (despite not always having the best experience... 2008 F350 diesel anyone?) More

by alexanderbrz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 17, 2021

Had my Explorer serviced and small damage was done to my fender gaurd. Bob Chandler the Service Director was easy to approach and very understanding. I was able to get a replacement fender guard the next da More

by SCOBB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Chandler
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 15, 2021

Fast, Professional service, priced fairly. What else can you ask for. Bob Chandler in service was very helpful. More

by PHILLKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Chandler 5 stars.
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 13, 2021

Polite, professional, timely and cheerful. Kept me up to date while service was in progress More

by DOUG.HENSON96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Colonial Ford of Marlboro responded

so good to hear and thank you for your business.

November 13, 2021

They did an amazing job, quick and efficient with no problems and great communication with me More

by mboland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 13, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and than you for your business!

November 12, 2021

Service advisor Phil was extremely helpful with setting up the maintenance service interval appointment, The service and new inspection sticker was does I a timely manner, getting me back on the road! More

by GARY.SPARROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
Nov 13, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

Nov 13, 2021 -

GARY.SPARROW responded

Thank you for the great service !!

November 11, 2021

Very courteous and helpful. The service was quick and professional at all times. It was a pleasant experience. More

by PEBIRRI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Jason
November 11, 2021

They are very good people,and they doe very good service on my car. I’m so happy More

by felipinho1502
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business and the review! We really appreciate it!

November 08, 2021

Great place to buy a vehicle! Highly recommend Colonial Ford of Marlboro - their sales and service team has been great! Overall good experiences so far! More

by TKhanderia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Nov 08, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business and we can't wait to assist you again in the future!

November 02, 2021

Great service! As usual, Phil Kallenberg was super awesome! He is my trusted advisor and I will follow Phil (should he ever leave Colonial) to his next gig :-) More

by RAJ.SATHYARAJ
Customer Service
Recommend Dealer
Yes
Employees Worked With
PHIL KALLENBERG
Nov 02, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business!

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