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Colonial Ford of Marlboro
Marlboro, MA
1,237 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,237 reviews
December 11, 2019
Awesome oil change Shea was very helpful with helping me get my oil change done. Todd did a great job. Was very fast and efficient!!!! Will be back again Shea was very helpful with helping me get my oil change done. Todd did a great job. Was very fast and efficient!!!! Will be back again More
by ashleymcclellan1989
Verified CustomerEmployees Worked With
Shea miles and Todd
December 11, 2019
Excellent service I would definitely buy another vehicle from this car dealership and I would tell anybody I know this looking for a car to go to Colonial Ford I thoug I would definitely buy another vehicle from this car dealership and I would tell anybody I know this looking for a car to go to Colonial Ford I thought the service to be fantastic friendly knowledgeable just excellent all-around thank you all.Gary and Marcia Bussolari More
by gharley53
December 09, 2019
The best place for automotive service I have been going to this Ford location for more than 32 years. It has to be something special to gain this type of loyalty! I have been going to this Ford location for more than 32 years. It has to be something special to gain this type of loyalty! More
by tkennette
Employees Worked With
Service: Shea & Bob the manager. Mechanic: Mike
December 09, 2019
Not good Not a good experience at all,would not recommend this dealership to anyone. Emails were not replied to,phone calls were not returned, they were suppos Not a good experience at all,would not recommend this dealership to anyone. Emails were not replied to,phone calls were not returned, they were suppose to repair ding in door and they sent me the paint after weeks of trying to get in touch with them More
by teddy.fullam
Employees Worked With
Bob pemberton
December 09, 2019
Great Service manager and service advisors were awesome The service was great and they got me right in and out the door had my parts in stock everyone was helpful when I asked for updates on my vehicle The service was great and they got me right in and out the door had my parts in stock everyone was helpful when I asked for updates on my vehicle More
by RUDYE25
Employees Worked With
Other Employees :
Bob Chandler, Mike Noe, Pierce Desimone, Dan Flanagan
December 09, 2019
All fixed in one day!!!! All concerns where addressed and take care of in one day keeping my down time to a minimum. The team at Colonial has always turned things around for All concerns where addressed and take care of in one day keeping my down time to a minimum. The team at Colonial has always turned things around for me quickly. More
by AMERICANDREAMPURCHASE
December 09, 2019
Overpriced The work I needed done was covered by warranty, but I was told "the mechanic was not willing to do it for that price". Thus I had to spend a lot more The work I needed done was covered by warranty, but I was told "the mechanic was not willing to do it for that price". Thus I had to spend a lot more of my own money to cover the extra cost. Extortion! I had paid top dollar for the premier service plan! More
by JATTM326
Employees Worked With
Do not recall names
December 04, 2019
2017 Ford Fusion Some problems arose delaying the delivery of my car. In the meantime my sales agent, Reed, did everything possible to make me happy! Thanks Reed Some problems arose delaying the delivery of my car. In the meantime my sales agent, Reed, did everything possible to make me happy! Thanks Reed More
by dianeimhof
December 04, 2019
Hassle free purchase Normally, I hate buying a car because of all the back and forth, nuisance negotiations. Well, Dan and Mark were a welcome change from that. I gave th Normally, I hate buying a car because of all the back and forth, nuisance negotiations. Well, Dan and Mark were a welcome change from that. I gave them my budget and what I was looking for and 15 minutes later we had a very fair deal. They’ve made a repeat customer for sure, as I’ll give them a call the next time I’m in the market. More
by BizMrky
December 04, 2019
Very Smooth Purchase Experience My purchase experience with Dan Flanagan was very smooth and painless, he was very helpful and explained in detail all the functions of the vehicle. I My purchase experience with Dan Flanagan was very smooth and painless, he was very helpful and explained in detail all the functions of the vehicle. I would recommend Colonial Ford to all my friends More
by runninginaz
