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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,238 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,238 reviews

January 11, 2020

Vehicle Maintenance I appreciated the advice and feedback I received on the maintenance requirements needed to keep my vehicle running properly. The service team was co More

by jspotter22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Chandler
Jan 12, 2020 -

Colonial Ford of Marlboro responded

Thank you for choosing Colonial Ford of Murfreesboro for your vehicle maintenance! We appreciate your business. Mark Babineau General Manager jbabineau@colonialfordofmarlboro.com

January 11, 2020

I can honestly say that I’ve purchased Many Vehicles and THIS BY FAR was my BEST buying experience EVER!! Everyone at Colonial, from the salesman Dan, to the General manager Mark, was amazing!! No pressure, More

by Gary
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Russell, Dan Flanagan
Jan 12, 2020 -

Colonial Ford of Marlboro responded

Thank you very much for your kind words regarding Dan, Mark and Colonial Ford of Murfreesboro! We appreciate your feedback and recommendation. Mark Babineau General Manager jbabineau@colonialfordofmarlboro.com

January 10, 2020

The staff was amazing Pierce was great and helped in The staff was amazing Pierce was great and helped in every way possible to make this experience amazing and Jimmy answered all our questions and mad More

by chandrea123
Recommend Dealer
Yes
Employees Worked With
Jimmy , Pierce Desimone
Jan 11, 2020 -

Colonial Ford of Marlboro responded

Thank you for letting us know what a great job Pierce and Jimmy did answering your questions and making this a low-stress experience! We pride ourselves on our great customer service and work to make sure that Colonial Ford of Marlboro is a place where everyone is treated fairly. Mark Babineau General Manager jbabineau@colonialfordofmarlboro.com

January 10, 2020

Good Experience For Used Vehicle We were looking to trade in a lease from another company, and the Colonial team was able to take care of that for us. We came because they had a car More

by DTP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flanagan
Jan 10, 2020 -

Colonial Ford of Marlboro responded

Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Babineau General Manager jbabineau@colonialfordofmarlboro.com

January 10, 2020

GREAT SERVICE Exceeded expectations as they serviced my vehicle before they promised with good communication. they went the extra step. Had a hard time finding som More

by rickp3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Colonial Ford of Marlboro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mark Babineau General Manager jbabineau@colonialfordofmarlboro.com

January 10, 2020

Excellent Work - Very Professional These people were a pleasure to dealt with. Th service personnel were outstanding and extremely knowledgeable. They promptly diagnosed my problem and More

by brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Noe, Pierce Desimone
Jan 10, 2020 -

Colonial Ford of Marlboro responded

Brian, Thank you for the kind words for our service department! We look forward to sharing your compliments with Brian and don't hesitate to let us know if we can be of further assistance. Mark Babineau General Manager jbabineau@colonialfordofmarlboro.com

January 09, 2020

Professional Staff, Great Experience I had the pleasure of working with Steve Hughes, Jimmy Russell and Dan Hughes. Due to State registration issues (not dealer related) with my company l More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hughes, Jimmy Russelli, Dan Flanagan
Jan 10, 2020 -

Colonial Ford of Marlboro responded

Hi Kate, Thank you for your business and this review. We're happy to hear that Steve, Jimmy, and Dan were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Babineau General Manager jbabineau@colonialfordofmarlboro.com

January 08, 2020

Dealer worked hard to pair me with the right truck. Open and honest process from start to finish. I found the pricing to be very competitive. Nice job! More

by REIDYRONALDT
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Noe, Pierce Desimone, Dan Flanagan
Jan 08, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Enjoy your new truck! We look forward to working with you again. Sincerely, Mark Babineau General Manager jbabineau@colonialfordofmarlboro.com

January 06, 2020

I had an amazing experience at this dealership they made it very easy and convenient after several bad experiences at other dealerships I'm completely satisfied with my purchase and looking forward to my ne More

by Tjr
Recommend Dealer
Yes
Employees Worked With
Steve Hughes
Jan 07, 2020 -

Colonial Ford of Marlboro responded

Thank you for choosing Colonial Ford of Marlboro. Your feedback and rating mean a lot to us. We're glad we were able to make you a Ford man and we hope to see you again! Mark Babineau General Manager jbabineau@colonialfordofmarlboro.com

January 01, 2020

Disappointed Work was estimated to take 3 hours, took about 30 and I wasnt given a call that my truck was being held over night. I wont be returning here for busin More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rudy
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