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Coleman Cadillac

Lawrenceville, NJ

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15 Reviews
Why should you buy from Coleman Cadillac? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in LAWRENCEVILLE. Visit us today to discover why we have the best reputation in the LAWRENCEVILLE area.
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300 Renaissance Blvd

Lawrenceville, NJ

08648

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Showing 15 reviews

March 15, 2024

Great dealership sales and service. Long time customer. I will always buy and service my cars at Coleman! More

by KC
Recommend Dealer
Yes
Employees Worked With
Chris Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

If you care about quality service, courtesy or professionalism, this is not the place for you. The GMC service manager, Jonathan is the worst. This guy will over quote work to be performed, doesn’ More

by mmc9427
Customer Service
Recommend Dealer
No
Employees Worked With
Jonathan, Service Manager
Jan 18, 2022 -

Coleman Cadillac responded

Hello Mr. McEntyre, We have searched the entire dealership for your key. Unfortunately nothing was found. If an unmarked key were ever to be found, it would never just be thrown out. We have a dedicated spot where it would be placed. The fact that you didn’t communicate the missing key for almost 3 weeks made it much more difficult to back track the series of events. Interestingly enough, we have no record of ever losing a set of customer keys. Your comments on Jonnathan and myself seem to be more hurtful than constructive. The first and only time you left me a message was on 12/28/21, 45 days after your service visit. Having said this we will provide a replacement key for a nominal fee with instructions on how to program it. We take customer service seriously and make every effort to ensure customer satisfaction. We apologize for your inconvenience and wish you the best.

June 14, 2021

We had an excellent experience with Coleman Cadillac. We worked with Geoff Covino. Geoff was knowledgeable, friendly, and patient as he guided us through the process. Highly recommended. More

by PH
Recommend Dealer
Yes
Employees Worked With
Geoff Covino
Jun 23, 2021 -

Coleman Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience and we are so glad we were able to provide that to you. Thank you for choosing Coleman, we appreciate your business.

February 01, 2021

We had a wonderful experience at Coleman! Dominic Esposito, product specialist was committed to providing us with the best experience possible and he did! He was extremely professional, friendly and More

by Aprilnichols13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Esposito
November 17, 2020

Even though I live in Pa I have always heard great things about Coleman Cadillac just across the bridge in Lawrencevile NJ. It was definitely worth the drive! I purchased an amazing 2021 Escalade. With my tw More

by DrJerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
September 01, 2020

Worst experience ever. Refused to fix defective headlights. Owned three Cadillacs -love the car but totally abandoned on standing by the safety and repair.appalled. More

by baeszlerdawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
john
March 22, 2020

Services provided are always well done! I am always very pleased with the service the mechanics provide at Coleman especially 10/15/2019 and 1/15/2020. No one wants to spend the dollars, I More

by Alitamariep
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smithers and Tahira Greene
March 14, 2020

Cadillac Service We live in PA & have many different GM stores to choose from. Dave Smithers in service keeps us coming back for service year after year. Easy to sched More

by LindaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Smithers
April 04, 2019

Great Salesman Poor Management In late January of 2019 I drove from NY to to Coleman Cadillac(2hrs) in the rain to see I Esclade I talked about(phone) with Geoff earlier. I met him More

by ajs815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Covino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Covino
February 27, 2019

The best customer service I have ever experienced This service center deserves a gold star for its level of customer service. Dave has always made sure I was taken care of. They dispatch roadside assi More

by AnnaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave at Coleman Caddillac Service center
1