Coleman Cadillac
Lawrenceville, NJ
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Great dealership sales and service. Long time customer. I will always buy and service my cars at Coleman! Long time customer. I will always buy and service my cars at Coleman! More
If you care about quality service, courtesy or professionalism, this is not the place for you. The GMC service manager, Jonathan is the worst. This guy will over quote work to be performed, doesn’ professionalism, this is not the place for you. The GMC service manager, Jonathan is the worst. This guy will over quote work to be performed, doesn’t return phone calls and refuses to accept responsibility for his department losing the key to my vehicle. What’s more, this guy is disgustingly arrogant and doesn’t give a xxxx about customer relationships or customer loyalty. Jonathan is the antithesis of professionalism displayed by every other staff member I’ve encountered from Claudia in sales to Danielle in service. After being a loyal customer for years, I will no longer patronize Coleman Cadillac, GMC dealership and will encourage everyone to take your business elsewhere. I’ve left several messages for the owner, Drew Coleman, I’m still waiting for the courtesy of a return call. If any of you remember Mr. Coleman from the dealership in Ewing, this Coleman dealership (I believe Mr. Coleman’s nephew) pales in comparison. More
We had an excellent experience with Coleman Cadillac. We worked with Geoff Covino. Geoff was knowledgeable, friendly, and patient as he guided us through the process. Highly recommended. worked with Geoff Covino. Geoff was knowledgeable, friendly, and patient as he guided us through the process. Highly recommended. More
We had a wonderful experience at Coleman! Dominic Esposito, product specialist was committed to providing us with the best experience possible and he did! He was extremely professional, friendly and Esposito, product specialist was committed to providing us with the best experience possible and he did! He was extremely professional, friendly and most important knowledgeable. The Sales Manager, Chris Covina assisted us as well in a very personable manner and aimed to please us. These two gentleman made our experience at Coleman great! More
Even though I live in Pa I have always heard great things about Coleman Cadillac just across the bridge in Lawrencevile NJ. It was definitely worth the drive! I purchased an amazing 2021 Escalade. With my tw about Coleman Cadillac just across the bridge in Lawrencevile NJ. It was definitely worth the drive! I purchased an amazing 2021 Escalade. With my two grandsons in tow we were welcome to the showroom with full COVID precautions in place. We felt very safe. Our salesman Mario was really knowledgeable about this new product. Negotiations were painless. I got a fair price for my trade After meeting with Chris the manager, my paperwork was done accurately and efficiently. We drove off in an amazing car very satisfied. I most certainly will return to Coleman for my Cadillac, GMC or Buick products! More
Worst experience ever. Refused to fix defective headlights. Owned three Cadillacs -love the car but totally abandoned on standing by the safety and repair.appalled. headlights. Owned three Cadillacs -love the car but totally abandoned on standing by the safety and repair.appalled. More
Services provided are always well done! I am always very pleased with the service the mechanics provide at Coleman especially 10/15/2019 and 1/15/2020. No one wants to spend the dollars, I I am always very pleased with the service the mechanics provide at Coleman especially 10/15/2019 and 1/15/2020. No one wants to spend the dollars, I get it. However when the mechanics advise a service is needed, I get it done and the car continues to ride like new. Thanks to all who have a hand in this process. Very much appreciated! More
Cadillac Service We live in PA & have many different GM stores to choose from. Dave Smithers in service keeps us coming back for service year after year. Easy to sched We live in PA & have many different GM stores to choose from. Dave Smithers in service keeps us coming back for service year after year. Easy to schedule, work is always completed in a timely manner. This is our 3rd Escalade we purchased with the assistance of Chris Covino, Sales Manager. We haven't found a better dealership to deal with for sales or service. More
Great Salesman Poor Management In late January of 2019 I drove from NY to to Coleman Cadillac(2hrs) in the rain to see I Esclade I talked about(phone) with Geoff earlier. I met him In late January of 2019 I drove from NY to to Coleman Cadillac(2hrs) in the rain to see I Esclade I talked about(phone) with Geoff earlier. I met him and he was very nice and knowledgeable about his trade and we did a test drive. We talked about incentives and nothing was offered. Than the manager Chris walked in and the whole ambience changed. Harassed me why I didn’t buy elsewhere and that my best offer was a joke etc. I made a final offer of 60$k still didn’t try to work with me. Anyway it worked out because I got a better Escalade with 5k less miles for same price from North Bay Cadillac in NY!😁 No people skills in management at Coleman’s. I see the vehicle is now reduced to the price I offered- karma. More
The best customer service I have ever experienced This service center deserves a gold star for its level of customer service. Dave has always made sure I was taken care of. They dispatch roadside assi This service center deserves a gold star for its level of customer service. Dave has always made sure I was taken care of. They dispatch roadside assistance when circumstances are tough and they work quickly. Even if I no longer own a cadillac I would go to this service center for my auto needs. More