Colandrea Buick GMC
Newburgh, NY
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I had to take my vehicle back twice for the same problem. They charged me for the part and labor of the first part even though they replaced a part and it didn't fix the problem. Very poor customer service. They charged me for the part and labor of the first part even though they replaced a part and it didn't fix the problem. Very poor customer service. I on at least four occasions I was told that they would call me back and they didn't. More
I walked into the dealership & was greeted with friendly staff. I didn't feel pressured to buy anything, Dave & Dan worked together to find the car of my dreams along with the best deal. I was able friendly staff. I didn't feel pressured to buy anything, Dave & Dan worked together to find the car of my dreams along with the best deal. I was able to test drive & work up a deal & then I received my car that same day! It was great!! More
I purchased a used ford fusion from this dealership and had an amazing experience compared to some other dealerships I had visited while shopping around. They were very friendly and helpful with all questi had an amazing experience compared to some other dealerships I had visited while shopping around. They were very friendly and helpful with all questions to make me figure out best car for the money and never felt pressured. I would highly recommends stopping in at Colandrea buick-Gmc when out searching for a new or used car. You won't be disappointed. More
My first contact was over the phone. They were courteous and prompt. I had an appointment when I wanted it. When I got there, everyone was friendly and helpful. The work was done in the time frame I was and prompt. I had an appointment when I wanted it. When I got there, everyone was friendly and helpful. The work was done in the time frame I was given and the price was even less. Overall I was pleasantly surprised and would recommend this dealer's service department to anyone. More
I am and have alway been extremely satisified with the sales and service department. Everytime you walk into Colandera you are greeted with a friendly smile and a hello. The sales team is always very hel sales and service department. Everytime you walk into Colandera you are greeted with a friendly smile and a hello. The sales team is always very helpful and you are never rushed to make a decision. With this said this is my 7th purchase in 16 years with this dealship. I would not go anywhere else!! Jaclyn Taub More
I recently had to bring my pontiac G6 for a new water pump. They could not have been nicer - they had the car ready when they said they would & they even washed it!!!! The service department kept me ap pump. They could not have been nicer - they had the car ready when they said they would & they even washed it!!!! The service department kept me apprised of how the work was going and I got it back at the end of the day, just like they said I would. Over the summer I had a problem with the hydrolics that work the convertible top - they ordered the parts & had it fixed in no time. The service department people are always pleasant and informative - they make it a pleasure to deal with Colandrea. When I decide to purchase my nexg car I will be going to Colandrea!!! More
The above rating is due to a HORRIBLE experience we had with this dealership. They were unprofessional. We were going to buy a car but decided the deal was not for us and now they won't give us our deposit with this dealership. They were unprofessional. We were going to buy a car but decided the deal was not for us and now they won't give us our deposit back. I was VERBALLY abused by the owner on the phone when I inquired about my deposit and getting my money back. Before I handed over the deposit I asked if it would be given back if the deal didn't go through. Three different occasions two different people, the answer to that question was YES. Now they are holding my deposit and not giving it back. I would suggest you NOT do business with this dealership. But the choice is yours. More