Colandrea Buick GMC

It was a pleasure doing business with them very professional very neat and very much on time professional very neat and very much on time More

I walked in only to take a look at the Ram 1500 I have seen on auto-trader website for sale at Colandrea GMC , but the reception I got from Floyd and Rick kind made me feel at home . Them I went for a tes seen on auto-trader website for sale at Colandrea GMC , but the reception I got from Floyd and Rick kind made me feel at home . Them I went for a test drive, and end up purchasing the truck. Was that easy. Thanks to all . God bless. More

I left the car for service and driven home and back by the dealership. That helped because we are a one car family. the dealership. That helped because we are a one car family. More

Was searching for a new vehicle for months when I finally came across a vehicle that met my needs on their lot. Gabriel and Dan did a great job of helping me get into said car. Gabriel and Dan made the purch came across a vehicle that met my needs on their lot. Gabriel and Dan did a great job of helping me get into said car. Gabriel and Dan made the purchase process enjoyable and stress free for me! More

I have purchased many vehicles from another dealerships. I needed a change and decided to go out of my way and visited Colandrea Buick GMC to look for a new vehicle. Colandrea Buick GMC is by far the best I needed a change and decided to go out of my way and visited Colandrea Buick GMC to look for a new vehicle. Colandrea Buick GMC is by far the best dealership I have experienced yet! I purchased my new vehicle on the spot, and my requests were met upfront. I left a few hours later with my new car and did not have to wait. More

Dealership is wonderful. I waited much longer than I would have like but it is what it is. I was there two hours for an oil change. I waited much longer than I would have like but it is what it is. I was there two hours for an oil change. More

Worked on my vehicle immediately. Solved the problems, got the replacements parts, and the vehicle is as good as new. Thank you Colandrea Service Department!! You're terrific!! Solved the problems, got the replacements parts, and the vehicle is as good as new. Thank you Colandrea Service Department!! You're terrific!! More

BEWARE of Colandrea’s SERVICE DEPARTMENT. If you buy your car at Colandrea DO NOT HAVE IT SERVICED there or you might wind up with careless service. They do not respect CUSTOMER CONCERNS an If you buy your car at Colandrea DO NOT HAVE IT SERVICED there or you might wind up with careless service. They do not respect CUSTOMER CONCERNS and when they botch up on a parts install they will give you the run around on rectifying it. They hope you don’t realize when they MESS IT UP! I had a recall part installed last year… It was a simple install of a module that was missing when I purchased the vehicle…They either did not install the part correctly or the part is defective. I’ve been going back and forth with them since LAST MAY 2024!!! The part installed drained a good battery, I had to buy a BRAND NEW Battery, the safety features DONT WORK from time to time, my Onstar STOPPED WORKING and they expected me to buy a NEW ONSTAR MODULE when the original problem still exists… The module they installed still isn’t working the way they said it would perform. They REFUSE to provide the service I am asking for and have expressed NUMEROUS concerns about. NOTHING was wrong with my Buick Envision BEFORE the install last MAY, my car is still less then 3 YEARS OLD…now it’s just been one thing after another. It has even gotten to the point where GM Customer Satisfaction Program reps have gotten in contact with them to mediate the matter. COLANDREA STILL REFUSES to REMOVE the MODULE as I have REQUESTED. Now I’m stuck with a part I don’t want and that DOESN’T WORK, I’m stuck with a car that is UNSAFE to drive on some days, and I’m STILL trying to get the situation RESOLVED. AND if they tell you they ran a DIAGNOSTIC, don’t go by their word, REQUEST the diagnostic form that they are SUPPOSED to give you after every service. If you have a COMPUTER issue like I do make sure it is being looked at by a BCM COMPUTER TECHNICIAN… BE a SMART CONSUMER and DO YOUR RESEARCH! I even kept the stickers they put on your windshield after each service… FUNNY how one service said my TIRES (BRAND NEW, still had the little hairs on them) were in “NEED OF ATTENTION” but on the NEXT VISIT they were in “GOOD CONDITION” Who is checking these things and HOW? On one visit my BRAND NEW BRAKES that I HAD INSTALLED ELSEWHERE “NEEDED ATTENTION” but on the next visit my BRAKES (still new) were in GOOD CONDITION??? I tell you one thing… PLEASE LEARN FROM MY EXPERIENCE!!! I’ve been a GM OWNER for over 25 YEARS… I have NEVER experienced ANYTHING like this EVER in my LIFETIME. I’ve had car issues before but NEVER had to reach out to GM CORPORATE EVER in my LIFE to have a situation resolved… Just because dealerships are INDEPENDENTLY OWNED does not give them the right to perform installs and not be accountable for DEFECTIVE parts or FAULTY HAPHAZARD SERVICE. There are still a set of guidelines and regulations they need to FOLLOW especially with RECALL/CUSTOMER SATISFACTION PROGRAM INSTALLS. Parts should have a one year manufacturer’s guarantee. If the RECALL is not performing as it should they should RESOLVE the issue at no charge to the customer and if the install creates issues with other working components then the repair of these components should also be at NO CHARGE to the customer. That is CUSTOMER SATISFACTION. I brought my car to them in SMOOTH RUNNING condition for this RECALL and came out with a car that is TURNING into a LEMON and they have no problem DENYING they had anything to do with it! This was my FIRST and LAST PURCHASE at COLANDREA BUICK GMC. I am telling ALL of my friends, family, and the PUBLIC to BEWARE OF COLANDREA BUICK GMC in Newburgh. More

Great service. Been buying vehicles from Colandrea for 30+ years. Their Service team is the best. Been buying vehicles from Colandrea for 30+ years. Their Service team is the best. More

Very kind and accurate on the length of time for service. Was a good experience Was a good experience More