Coggin Honda of Orlando

I just purchased a brand new 2011 Odyssey Elite and WOW, what a great buying experience it was! After shopping at all of the Orlando Honda dealerships, Alvin Santana the Internet Sales Manager was the only what a great buying experience it was! After shopping at all of the Orlando Honda dealerships, Alvin Santana the Internet Sales Manager was the only sales person able to work with me on pricing and trade in value. I would recommend Coggin Honda and Alvin if you are looking for an upfront and honest dealership. More

This is my 3rd positive purchase from Coggin Honda Orlando. They are partners with Costco auto program and provide great pricing. Their service from the moment you walk in the door is exceptional. The Orlando. They are partners with Costco auto program and provide great pricing. Their service from the moment you walk in the door is exceptional. They always make you feel welcomed and valued. Irfan is outstanding! More

On 4/29/11, I had EXTREMELY POSITIVE interactions at Coggin Honda of ORL. I left with a smile on my face & a beautiful 2011 Honda CRV. The reason for the excellent new car experience was my interaction Coggin Honda of ORL. I left with a smile on my face & a beautiful 2011 Honda CRV. The reason for the excellent new car experience was my interaction with two outstanding professionals, Nelson Merced (Sales,& a former military veteran)& Robert Ozel (Finance Mgr).I really appreciated the fact that both WERE NOT the least bit high pressure. As a female buyer, I appreciated how they courteously & patiently answered all of my questions,& did not try to rush me. Additionally, I bought the "Protectant" for both exterior & internal surfaces of the vehicle. Nelson and Robert both suggested this. I would not have thought of this myself. It will keep my car looking great for many years. By the way, I asked Nelson Merced for extra business cards to give to my family, friends, work colleagues,& fellow military veterans. Thank you, Nelson & Robert. K. Bell (Former Military Veteran)Central Florida More

I believe that was the finance managers name. I know the nature of the business is to sell cars in an aggressive manner, but this guy took it overboard. I let him know what my budget was and he insisted tha nature of the business is to sell cars in an aggressive manner, but this guy took it overboard. I let him know what my budget was and he insisted that I need to buy this car for a certain price out of my budget. Not only that but he asked to make a credit inquiry and promised me a copy of the report before hand but after he found out I couldn't afford the price he was offering me, he wouldn't give me a copy. I do not recommend this finance manager at least, dont know about the rest of the people at the dealership. More

My experience at this dealership was outstanding from start to finish. From the time I stepped foot on the ground, I was greeted with no sales pressure as I have received from previous dealerships tryin start to finish. From the time I stepped foot on the ground, I was greeted with no sales pressure as I have received from previous dealerships trying to make a hustle. Josue was very concerned with providing the right vehicle for me. I expressed what features were important to me and he gave his best to accommodate me. Josue has a gracious personality, enormous excitement and enthusiasm which was much need in dealing with me. I am a very tough person when it comes to negotiating my money. I am well pleased with the overall customer service at the dealership. Thanks More

My Sales Agent, Edwin Rodriguez, provided information very valuable, in a very professional manner, regarding the Honda Accord that I decided to buy from Coggin. He made the process very simple and fast. very valuable, in a very professional manner, regarding the Honda Accord that I decided to buy from Coggin. He made the process very simple and fast. He explained all the functions of the car. The financing dep were very helpful and informative. More

I purchased a used 2005 Honda Element from Coggin Honda in February. My Salesman Nicholas Bravo was extremely helpful throughout the entire process....that is until the end. Before I purchased my vehicle, in February. My Salesman Nicholas Bravo was extremely helpful throughout the entire process....that is until the end. Before I purchased my vehicle, I advised my salesman that the alignment was off and that would be the only thing holding me back from completing the transaction. We agreed he would have it in the shop and be sure it was addressed before I picked it up. I took him on his word and purchased the vehicle a few days later. After I signed all my paperwork and drove the vehicle home I noticed the alignment was still off. I addressed my concern with my salesman along with the driver's seat being loose in certain positions. The management team refused to align my vehicle as it was not on the "to do" list. This is a list of items that must be completed prior to a sale and signed off by a manager in whatever department you are purchasing your car from. I explained to them the reason why a request was never made was because I was already told prior to the sale that it was going to be completed, therefore there was no need for me to re-list it. (Mr.Bravo assured me) This did not sway them and they did not want to see it from a consumer's point of view. In addition my salesman was out on family business and could not speak on my behalf. They did state they would look at my seat issue but I told them I wanted it all done at the same time. I tried contacting my salesman on numerous occasions in regards to the issue and he advised me many times he would have it addressed. Like I stated before, he had family issues but it seemed like he was still keeping my issues in mind. COME TO FIND OUT IN THE END THIS WAS NOT THE CASE! I took time off of work by leaving early various occasions only to be turned away because my original salesman was not around. I also took a day off from work on 4/20/2011. The day before I took off Eric in Used Car Sales advised me it was still ok to take my car in for my seat issue, and also a $50 credit for services performed in their service dept. (This was verified by Mr.Bravo) This was to offset my alignment issue. When I got there the $50 was no longer being offered to me and they didn't want to take a look at my seat. What a disaster. My Salesman is the only reason I would ever return. He did seem to want to help but nothing ever came of it. (Update these issues were addressed) **I still keep in contact with my sales rep and would be more than happy to send him leads in the future** I have revised my score to reflect it. More

Tariq is a very talented salesman. I knew him previously from another local car dealer. Coggin was very fortunate to get him on their staff of Sales people. He is very knowledgable of the Honda brand and ma from another local car dealer. Coggin was very fortunate to get him on their staff of Sales people. He is very knowledgable of the Honda brand and made the car buying experience painless. He delivered everything he promised and more. After the sale he called and asked how the car was doing and also got me an extra key and fob that were missing from the car. This is real customer service. When it comes time to trade in my wifes car I'll be calling on him again. He should be a Sales Manager. He could teach other sales people how to treat a customer. More

We checked put other auto dealers in the area and I have to say that Nelson wad superb and the very reason why I decided to go with Honda. He was very knowledge, courteous, and willing to work with us.he wa to say that Nelson wad superb and the very reason why I decided to go with Honda. He was very knowledge, courteous, and willing to work with us.he was the very embodiment of excellence and should be compensated accordingly. I will definitely be recommending him to all friends and family in the auto-search. More

This is the 3rd car (2nd Van) that I have purchased from Coggin Honda and I must say that dealing with Chris over the internet was exceptional! This was my first time dealing with internet (car) sales and a Coggin Honda and I must say that dealing with Chris over the internet was exceptional! This was my first time dealing with internet (car) sales and after this experience I'll never go back to the old way to buying a car again. Internet sales allowed me to make contact email/phone when I wanted, arrange for a demo ride after seeing a van on the lot I wanted to look at and also made the deal over the phone which was painless. When I picked up the van I was in and out of the dealership in about 90 minutes, that included a little paperwork, go over the van with Chris and signing paperwork. Nick one of the Finance Managers there had me out of finance in about 15 minutes! To sum this up - my car buying experience was exceptional and painless and yes I would purchase from Coggin Honda again. More