
Coggin Buick GMC of Orange Park
Jacksonville, FL
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I would definitly recommend this dealership for your next new car purchase. The dealership is very clean and everyone treated me very well. I purchased my new 2012 Verano. Anthony Gioia showed me how to us new car purchase. The dealership is very clean and everyone treated me very well. I purchased my new 2012 Verano. Anthony Gioia showed me how to use everything on the car and even took the time to pair my phone up to the car. He took the time to set up everyting on the car exactly the way I wanted it. After I had the car for a week I went back to ask him a question, because I then wanted to change a few setting and he spend another hour working with me going through all the setting on the car and rechanged it all around to the way I decided I wanted then. He was very knowledgeble and showed me things I didn't even know the car had (how you could use the voice command to control the stereo). The car comes with a high end stereo system and someone with all his knowledge to show you just what all it will do was great. Thanks again for all your help! Sincerely, Michael H. More
We always thought that buying a car from a car salesman was like going to the dentist for a root canal, it wasn't pleasant but you had to do it. Well, Wallid (Wally) Baroody changed our minds. He was hones was like going to the dentist for a root canal, it wasn't pleasant but you had to do it. Well, Wallid (Wally) Baroody changed our minds. He was honest, helpful, patient and really took the time to be sure we were going to be happy with our new car. Wally shouldn't just be selling cars, he should be training salesman. Now that we've found Wally, we would not go to anyone else to buy a car, new or used. More
Was a very nice experience. Anthony was great an very helpful at showing me with my vehicle components. I would recommend anyone to shop there. Thanks again. helpful at showing me with my vehicle components. I would recommend anyone to shop there. Thanks again. More
My sales person P.J. Knipp was very helpful in finding the truck I was looking for and in helping with the purchase of it. I would highly recommend him if you are interested in purchasing a new vehicle. the truck I was looking for and in helping with the purchase of it. I would highly recommend him if you are interested in purchasing a new vehicle. More
We were shown options and features on more than one vehicle so we could be completely comfortable with our decision to buy the Buick LaCrosse. vehicle so we could be completely comfortable with our decision to buy the Buick LaCrosse. More
Anthony is always so informative and really knows the products. Always pleasant, cordial and a pleasure to do business with. Thank you very much, Anthony. products. Always pleasant, cordial and a pleasure to do business with. Thank you very much, Anthony. More
If you want a great buying experience, go to Coggin Buick-GMC! Everyone was pleasant (not pushy), respectful, and easy to do business with! Anthony was awesome, and the buying process was easy. Serv Buick-GMC! Everyone was pleasant (not pushy), respectful, and easy to do business with! Anthony was awesome, and the buying process was easy. Service at the dealership is also great! More
This person should be removed from your dealership if the dealership plan on stayin in busines very long. Mr. Donny is a very rude and unkind person to the customers. He uses statements like, I do not ca dealership plan on stayin in busines very long. Mr. Donny is a very rude and unkind person to the customers. He uses statements like, I do not care what you say or what someone at this dealership told you. He is also heard to say that he does not care what the customers say because he does not need their business any way. Mr. Donny Brown has been seen arguing and shouting at customers. Mr. Donny would use phases like your crazy, and you are a lier, are you calling me a lier, while arguing with customers. Mr. Donny Brown has been seen by the wife and I arguing and shouting loudly, talking down to the customers at the front lobby desk of the dealership. Mr. Donny Brown told my wife and I that if we did not like what the dealership was doing during sale or what he was telling us to go talk to our lawyer because we were wrong and that he did not care because he said that he was right doing what he is doing and saying what he was saying to us. While Mr. Donny Brown was arguing with the wife and I over prices and deal that was madeby Mr. Darren on buying a used vehicle from this Coggin dealership Mr. Donny stated that if we did not want the deal we made on the vehicle that he would back it out and reverse the deal and give us back our trade vehicle. The wife and I then agreed to reversing the deal and take our trade back and call the deal a wash. Mr. Donny Brown then left the office saying I am not talking to you any more I am going to go and reverse the deal. Moment later Mr. Donny Brown returned to the office saying that this is the deal he was not going to reverse the deal because it would cost him over $2,000.00 for the paper work. He stated that the deal was made with Mr. Darren of the used car department and that he would not change the deal Mr. Donny said that we would have to talk with Darren Pearson because he could not over ride Mr.Darren work. THIS IS BY FAR THE WORSE EXPEARANCE THE WIFE AND I HAVE EVER HAD AT AN AUTO DEALERSHIP THE SALE PERSONS ARE VERY DECEIVING UNTRUTHFUL TO CUSTOMER!!! More
I was in a situation with a truck that I purchased for an ex fiance and he was late a lot on payments so I had to repo it from him and trade it to get rid of everything to do with my past..... Gus, the finan ex fiance and he was late a lot on payments so I had to repo it from him and trade it to get rid of everything to do with my past..... Gus, the finance man and Anthony were extremly helpful and very informative on the different scenarios to get back on the right path.... they made me feel more like family they wanted to help than just a customer off the street, I will visit them every time I want to get a new vehicle, I don't want to go anywhere else to even look.... they sold me a 2012 GMC Sierra 4x4 and I know if I ever have any troubles they will be happy to help me.... Anthony and Gus took lots of time with me and they were extremely patient in showing me anything I wanted to see..... Thank you so much for all your help and you have a customer for life. More
My last vehicle purchase was not very positive, and while I had a great experience with the vehicle itself, I would not return to that dealership. I felt I was given the "run around" and everything took twi I had a great experience with the vehicle itself, I would not return to that dealership. I felt I was given the "run around" and everything took twice as long because they were not organized. From the moment I emailed Coggin Buick and was connected with Wally Baroody, the experience was hassle-free. He was professional, efficient and treated not only myself and my husband, but our twins with respect and kindness. We ended up purchasing a Honda Odyssey and the overall experience was completely different, in a good way, from what I expected. I would absolutely advise anyone looking for a car to contact Coggin Buick, and Wally in particular. It's good to know solid customer service is still alive and well! More