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Coggin Buick GMC of Orange Park
Jacksonville, FL
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 527 reviews
November 18, 2013
Walid was such a pleasure to work with. He does not try to hassle like other car dealerships tend to do. Walid and his colleagues worked with me to help get the lowest interest rate possible and a great de to hassle like other car dealerships tend to do. Walid and his colleagues worked with me to help get the lowest interest rate possible and a great deal on my Audi A4. I am so glad I came here to purchase my new car! More
by chelsy05
Employees Worked With
Chelsy Rowan, Wallid (Wally) Baroody
November 11, 2013
A lot of half truths....not the whole story. Lots of lies. Said there was no charge for the extended warranty then when you see the final total after all the paper work is done, you see you are charge lies. Said there was no charge for the extended warranty then when you see the final total after all the paper work is done, you see you are charge $4,000 for it. Never told about the charge...only told we are giving you this at no charge. Total lie. Told we have to keep a copy of your driver license in your files for ten years then find out that is not true they can shred it when finished with the DVM paper work that is what the title clerk said. When you catch them in a half truth or lie there answer is we thought you knew. More
by lizardlady
Employees Worked With
Ghassan Korkmaz, Dustin Felton, Luis Nieves
November 10, 2013
Anthony Gioia was amazing we went in there without any expectations but Anthony worked with us and got us a great car he was honest and caring. We love our new car and will definitely recommend Anthony in expectations but Anthony worked with us and got us a great car he was honest and caring. We love our new car and will definitely recommend Anthony in the future to anyone who asks. Anthony also is knowledgeable with sound systems. Chris and Danielle More
by daniellegurl20003
Employees Worked With
Anthony Gioia
October 19, 2013
This is our second car we purchase from Ted Carter and we buyers beware this s a bad place to purchase a car it all about living and signing on the doted line our case is now with BBB AUto Lock line under le buyers beware this s a bad place to purchase a car it all about living and signing on the doted line our case is now with BBB AUto Lock line under lemon law and the sales person lie to a Disalbe veteran about the weight of this sub there no way it's a class 2 with 700 Ibs this 2013 Buick Encore bottoms out even the new one do it to More
by jeffndawn
Employees Worked With
Ted Carter
September 29, 2013
Unfortunately yo-yo financing scams to get people to sign Unfortunately yo-yo financing scams to get people to sign contracts and take possession of a vehicle only to call them back to raise the interest rat Unfortunately yo-yo financing scams to get people to sign contracts and take possession of a vehicle only to call them back to raise the interest rates happen everywhere, and this one is no exception. Not an issue with the sales team but the financing managers. More
by CandaceFleming
Employees Worked With
Other
September 03, 2013
Very nice experience with this service department again We been having this problem with our Radio some time it would stay off for a day or two and them stay on for a few months so this time it happen we t We been having this problem with our Radio some time it would stay off for a day or two and them stay on for a few months so this time it happen we took right into the Service Department so they can see it and fine out what this problem is So as I was pull in Nick the Service writer greet me and ask me how are you doing and he always very friendly so l said nick here this problem that l been telling you about so l went with him to his work area to sign in after that. He said we got some fresh hot coffee and a real nice waiting room to wait in. He said he will get some one on it about 20 mins later his tech brought it in to check it out mean while as lam waiting the Service Manager who l know from our last problem came over also and greeted me too and ask if every thing was ok l explain to him also the problem so he said let me go see what going on with this. So 15 mins later he can back and said they are going to reach GM on this problem they found out it need new software install there was 2 updates one page was 23 pages of up dates the 2nd page was 19 pages. So he said you will have to leave it here he said and we will put you in a loaner car and we make sure that you have gas in loaner car. Them the Service Manager said we will call when we are finish which they did the next day as promise so now been driving our car about 3 days no problems yet so far To make a long story short this is what you call a 5 -star team at this service department and they care about you Thanks for every thing again Jeff Rothman More
by jeffndawn
Employees Worked With
Nick
August 21, 2013
The sales experience was straightforward and easy thanks to D C Taylor. Vehicle was offered at at an acceptable price without dickering. They found the exact vehicle I required and it arrived within one day to D C Taylor. Vehicle was offered at at an acceptable price without dickering. They found the exact vehicle I required and it arrived within one day. The closing experience was also very pleasant thanks to Gus. Overall, a great car buying experience. I would highly recommend them. More
by jag2gator
Employees Worked With
David (DC) Taylor
August 18, 2013
I really don't understand how you do business. Last Saturday I went into Coggin Buick-GMC of Orange Park and with the help of Wyatt Green purchased a 2007 Pacifica. On Wednesday Morning, after driving Saturday I went into Coggin Buick-GMC of Orange Park and with the help of Wyatt Green purchased a 2007 Pacifica. On Wednesday Morning, after driving 219 miles, there was a very bad shake when you drive at 40MPH-70 MPH and the Check Engine light came on. So I called Wyatt and was told that he was off and to bring the vehicle in, and talk to Dustin. When I got there... I was given ANOTHER VEHICLE and told that they would see what was wrong with my Pacifica. No one called me on Wednesday... and at 430pm on Thursday I called to find out NO ONE KNEW what was going on. Again on Friday I called and Talked to ERIC, who was a MAJOR HELP. Still no one knew what was going on. Today, I took the vehicle that I was given to Orlando for the Arena Bowl. On the way there I was STOPPED due to the Fact that they Vehicle had NO PLATE. After 4 hours and 4 officers later, I was released. I called your dealership to Talk to Wyatt and was told he was out sick and to talk to Darrin. THE RUDEST SOB I ever talked to. Not only did he not care that his staff gave me a vehicle with NO TAG, NOR PAPERWORK, but he told me that if I didn't bring the car BACK NOW, he was calling the police to claiming that I stole the Vehicle. I hope he does, so I CAN SUE you for EVERY CENT you have. As the owner of My9oh4.com and the ENTIRE You're Whatz Happening network, I am starting a campaign to GET DARRIN FIRED. To threaten a customer cause of something his staff did is NUTS. You can't even PROVE I have the vehicle. You didn't make me sign ANYTHING and Can't tell me what kind of car you gave me. I am forwarding this to the BBB and to EVERYONE that will listen. RUDE PEOPLE DO NOT NEED TO SELL CARS. I hope that the entire Jacksonville, Florida, Clay County, Florida, Mandarin, Florida and EVERYONE within the SOUND OF MY VOICE tells you where to put your vehicles. More
by YWHcom
Employees Worked With
Dustin Felton, Dusty Bechem
August 06, 2013
Well to start I went there because of a contest to see and I met Anthony so I told him I needed a car but my husband was not going to accept a used car so Anthony went to and we made a wonderful deal a and I met Anthony so I told him I needed a car but my husband was not going to accept a used car so Anthony went to and we made a wonderful deal and I love my new SUV.Anthony is a great sales men (Good Job!!!!!!! More
by kohnbrwnsgr
Employees Worked With
Anthony Gioia
July 30, 2013
Wally was outstanding...very friendly and knowledgable. They were very fair, and followed up to make sure I as fly satisfied. It was a great experience. They were very fair, and followed up to make sure I as fly satisfied. It was a great experience. More
by tonycat2963
Employees Worked With
Wallid (Wally) Baroody
