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Coconut Point Ford - Service Center

Estero, FL

4.5
713 Reviews

713 Reviews of Coconut Point Ford - Service Center

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May 20, 2024

Steve is awesome and by far the best service manager I have worked with. He treats you better than when I go to my Lexus dealer. More

by tprengaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve (Service Manager or lead)
May 19, 2024

It was An awesome experience . Came on time very happy with the on site recall Repair More

by CATSELLSHMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Legge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Skye made sure the experience was exceptional. Small issue but it was quickly addressed and will be taken care of. More

by mbartolomeo71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye
May 18, 2024

I liked the service and the people were friendly and I liked the atmosphere of the waiting room More

by mreichert73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Guenther
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

The dealership is fine! But the technician did not reinstall the undercover of my car and it was torn up from the road! I had to come back and they didn’t replace it but bol More

by ROCKINROY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not one of these
May 18, 2024

Professional- fast and courteous I was at the service center for 45 minutes. Quick oil change More

by MURINDAMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 18, 2024

Attentive staff and good service. Work done in a timely way. Water available in the waiting room More

by Shawzee0
Recommend Dealer
Yes
Employees Worked With
I forgot
May 16, 2024

I had a service done with the mobile van. They showed up on time and very friendly and efficient. More

by DANAINFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Vollrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

We have had Fords for several years and have been very pleased with the car and the service. Love our Hybrid. More

by JIMMARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lilke
May 15, 2024

Always a pleasure to deal with jorge. Very good communication and you can tell he values his job by his work ethic. I go there just for him. More

by JESUS51491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Martínez
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