Coconut Point Ford - Service Center

Matthew got me an appointment quickly for my recall, and it was completed in 2 hours! it was completed in 2 hours! More

Steve was awesome! Best customer service we have ever had at a dealership! Highly recommend him for his honesty and transparency! Will definitely be a repeat custome Best customer service we have ever had at a dealership! Highly recommend him for his honesty and transparency! Will definitely be a repeat customer! The interaction with him prompted us to look further into the dealerships cars where we found the sales staff also refreshingly low pressure and transparent. An unexpected treat! More

They always exceed my expectation's every time I visit this store little far but worth it this store little far but worth it More

They explained the procedure very well. Plus they did the job very quickly. We are pleased with the whole process. Plus they did the job very quickly. We are pleased with the whole process. More

Great dealership, fantastic employees , service writers are very diligent and helpful, very satisfied with the work and the service of your team members. are very diligent and helpful, very satisfied with the work and the service of your team members. More

All 4 of my tires have different pressures do they check they said my tires and brakes are fine with 40 thou plus miles they said my tires and brakes are fine with 40 thou plus miles More

the service was good, but took longer than I expected. Also I later noticed a dent above the right drivers side wheel. How should I handle this? Also I later noticed a dent above the right drivers side wheel. How should I handle this? More

Great Service . My service advisor Steve L always friendly and helpful . Had several services done . Truck came back washed in and out . Great job My service advisor Steve L always friendly and helpful . Had several services done . Truck came back washed in and out . Great job More

Easy to make the appointment online. Got right in and they were very friendly and knowledgeable. They finished servicing my truck much earlier than I expected and even brought it to my b Got right in and they were very friendly and knowledgeable. They finished servicing my truck much earlier than I expected and even brought it to my business, so I did not have to lose time picking it up. Although I did not purchase my truck through this dealership, I will be returning only here for service going forward. More

Drew from Service dept. was wonderful to set up service tech come to my home to perform a software update on my vehicle. He was polite and respectful. Service tech completed was wonderful to set up service tech come to my home to perform a software update on my vehicle. He was polite and respectful. Service tech completed the software update in 30 mins. I was very satisfied with Coconut Ford's. Overall: Excellent work from Service techs. One suggestion, When I set up online appointment someone at service dept. mentioned to call don't do online and I never had problem with Toyota dealers before. Also Service desk was talking about covid and vaccine and try to impose how good FL that you don't have to follow too much restrictions. It was bit uncomfortable. More