Coconut Point Ford - Service Center

This dealer is horrible, no service perspective at all. We had a Taurus dead battery on a late Sunday afternoon, had Ford cust svc send a jump start with a tow company, he told us dead battery, enough juic We had a Taurus dead battery on a late Sunday afternoon, had Ford cust svc send a jump start with a tow company, he told us dead battery, enough juice to get to an advance auto parts and get new battery right away, send receipt to Ford. We did so; spent 2 hrs having Ford lousy customer svc tell us no way to get reimbursed , except go to nearest ford dealer with receipt and they should. Coconut Point refused to do anything, told me "you chose to buy from Tami ami ford, go there", was horrible. This is no way to treat customers, local especially. I called Tami Ami and a very professional GM told me to just email the receipt and they'd send a check right away. That's service, that is only reason I may again consider buying a Ford product and if I do, ONLY FROM TAMI AMI. Coconut Point Ford is the reason we STOPPED buying Ford 15 yrs ago; save yourself the trouble, any dealer that lousy at service shouldn't sell you a car. Go to Tami Ami! More

He was very rude with a bad attitude I herd no one likes him that works there. I will never come back there again as long as he is still working there. him that works there. I will never come back there again as long as he is still working there. More