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Coconut Point Ford - Service Center

Estero, FL

4.5
713 Reviews

713 Reviews of Coconut Point Ford - Service Center

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July 19, 2021

Service was very good, fast and professional. The Dealer ship was sparkling clean and the service personal were courteous and helpful. All in all it made for a enjoyable experience. More

by hit_man911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell, Billy, Mike
July 03, 2021

Have had good experiences with Coconut Ford services. Last visit for oil change. Quick and efficient. Jorge was the service tech. Recommended things that might need fixed at a later date. More

by doet4856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
June 30, 2021

Excellent customer service I highly recommend them. It was quick. More

by Rjmurphyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Martinez
May 15, 2021

What I like about this dealer is the straightforward way they conduct business. Open and transparent approach. In many visits over the years, they have never tried to up-sell me something I didn't need. My More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
various ones in the quick service land this time.
April 08, 2021

Fantastic service as always!!! Worked hard to finally diagnose and repair a frustrating ongoing issue, and ensured that it was covered under warranty! Thank you Desiree, Victor and crew! More

by storc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree, Victor
April 02, 2021

Russell went above and beyond. I have had my car serviced at coconut point Ford since they opened. They have always helped me out. Very honest service I trust them coming letely More

by Micki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell. The best
March 26, 2021

I have been bringing my Jeep here for service for 3 yrs. Always great customer services. Russell was awesome ordering and installing my new tires this week. More

by Kkdistefano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
March 26, 2021

All was good. Too early to know on the quality of work. When work is performed it takes some time to know if the quality was good, thus the 3 star rarjng. More

by debi1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
January 23, 2021

Excellent dealership. Always handle my problem and service is quick. Brian Kline is an excellent service writer, and always ready to listen to a problem. More

by vicjanviertbolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kline
January 14, 2021

Dropped my vehicle off was charged more than I was quoted . They did mail a gift certificate after for oil change . My vehicle had more issues after service then before servicing here . My dashboard lights w More

by Morris Family
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
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