Coconut Point Ford - Service Center

Normally very good service. .....attentive staff. This visit took somewhat longer than expected.........2 hours to get 4 tires installed and aligned. Had a tire rotation done on .....attentive staff. This visit took somewhat longer than expected.........2 hours to get 4 tires installed and aligned. Had a tire rotation done on July 17; experienced shimmying in the steering wheel right away which was relayed to service. Came back the following week for evaluation.....recommended to purchase 4 new tires.....they had to be ordered so 3rd trip back in 2 weeks. More

I have been buying my Ford cars for years from Coconut Point Ford. Their servicing is awesome and the staff is so kind and polite. I've gone to other dealers in the area, but always come back to them be Point Ford. Their servicing is awesome and the staff is so kind and polite. I've gone to other dealers in the area, but always come back to them because of their knowledge, friendliness and willing to help if I think I have an issue. They treat me like family.. More

Customer service is always pleasant. Dropped my car off and conveniently picked it up once ready. Dropped my car off and conveniently picked it up once ready. More

Customer service is great. The service department was honest and took care of our issues. The service department was honest and took care of our issues. More

Always though and professionally done. Great communication and very clean. I do love the txt updates and always feel I’m not up charged when service has been completed. Great communication and very clean. I do love the txt updates and always feel I’m not up charged when service has been completed. More

Waited over 3 hours for an oil change it's getting a little ridiculous. Wouldn't have been bad but I had my little kids with me, so I had to keep them occupied in a car lot. little ridiculous. Wouldn't have been bad but I had my little kids with me, so I had to keep them occupied in a car lot. More

I can always trust them to do what is right in providing service for my csr. service for my csr. More

Friendly, quick service . They always give realistic time for repairs All the people from service advisors, to parts, to the mechanics themselves They always give realistic time for repairs All the people from service advisors, to parts, to the mechanics themselves More

Jorge is an awesome writer and very friendly always looking out for his customers good job looking out for his customers good job More

I always love the shuttle driver. He’s so sweet and prompt. As far as service goes it seems good so far! He’s so sweet and prompt. As far as service goes it seems good so far! More