713 Reviews of Coconut Point Ford - Service Center
Prompt professional service and they went the extra mile to straighten out my front air dam to straighten out my front air dam More
Friendly receptionist, friendly and efficient service tech, fast service, extremely helpful checkout, service far superior to my local dealership tech, fast service, extremely helpful checkout, service far superior to my local dealership More
Great job by offering me a mobile repair instead of taking to dealership and wait taking to dealership and wait More
Takes 3-4 weeks to get in for service. If by some miracle you can get someone to answer or call you back, all you hear about is how understaffed they are. One frustrated service associate If by some miracle you can get someone to answer or call you back, all you hear about is how understaffed they are. One frustrated service associate told me, referencing the slow turn around and poor attitude "this is the new normal, get used to it!". There isn't any level of customer service whatsoever! More
This is the second time I have purchased a vehicle from Coconut Point Ford. Their service department is so kind, patient and professional explaining everything and getting my vehicle in tip top shape. I Coconut Point Ford. Their service department is so kind, patient and professional explaining everything and getting my vehicle in tip top shape. It is such a great thing to be able to depend on continuous, reliable service. Steve explained everything very well and reassured me that my vehicle and being a Ford customer was important to him. He went above and beyond to make sure I was comfortable with the work done on my vehicle! I have had very good experiences at this dealership and would highly recommend them. Thank you, Coconut Point Ford, for being there when you are needed! More