Back

Coconut Point Ford - Service Center

Estero, FL

4.5
713 Reviews

713 Reviews of Coconut Point Ford - Service Center

Sort by
September 10, 2023

Answered the phone right away. Brian very helpful. Got a ride back home right away and offer to pick me up More

by PLAYSDIXIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

It took over 2 and a half hours for a simple oil change. Then they tried to charge me for it. When I told them I have the maintenance plan, they laughed and said they didn’t bother to check More

by MIRANDAROSE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of above. Used quick lanes
September 09, 2023

Waiting for parts to be delivered was a challenge, by no means a dealer issue but we were kept informed and were immediately taken care of when the parts arrived More

by markrogers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember name
September 09, 2023

Staff very helpful. Thanks. I depend on Coconut Point Ford always. Will refer friends too. More

by AFBAYLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Don’t know who worked on our vehicle for the recall but it was taken care of in a timely manner. We continue to purchase vehicles from Coconut Point because this dealership does an excellent job. More

by hilda3655
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye
September 08, 2023

I was well taken care of in a timely manner. These guys are great. I love Skye in service. She’s the best. More

by jaccigratkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Ratliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skye French
September 08, 2023

The maintenance manager was very attentive to my needs. He was personable and got me in and out. More

by PABOUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
September 07, 2023

Great service and our car was ready earlier than the expected time the service advisor gave us! More

by AROSEDENIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

1 2 3 4 5 6 7 8 9 10 11 12 Excellent service as usual. Getting annoyed with the surveys though. More

by BEN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Quick easy efficient no problem not liking to have to write more Don’t ask me starting to irritate More

by PEGGYPOKORSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t temember
...
53
...