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Coconut Point Ford - Service Center

Estero, FL

4.5
713 Reviews

713 Reviews of Coconut Point Ford - Service Center

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September 15, 2023

When I arrived the tech stated 1/2 to 1 hrs wait 2 1/2 hours later they finally started working on my truck If they had been honest about the work time, I would have just come back another day The ser More

by aquiferjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
September 15, 2023

Service was great, cookies delightful however the seating in the waiting area was awful. All chairs need to be replaced with consideration for handicapped height seating. More

by iam210000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anastasia Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

I have come to expect excellent service from the service department at Coconut Point Ford, and once again you have lived up to my expectations. Thanks. More

by RFEIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Incredible turn around time for battery replacement, from input to exit less than 45 minutes! Treated well in the interim also! More

by DCSJRS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sarah Gianni
September 13, 2023

Great service Advisor was amazing Thank you for all your help good day everyone thankbyou More

by arizmendijessica90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Chavez
September 12, 2023

Always very nice, professional. When they give me a timeframe, it’s very accurate with my wait time. Pretty nice waiting room, clean, clean bathroom. Not a cramped area. They are ve More

by MOCHAJAVATIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Martinez so nice!
September 12, 2023

Professional,great customer service extremely thorough and technicians very knowledgeable. I leave knowing my car was completely checked. More

by DANNYNOLAN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge at oil change area.
September 12, 2023

Amazing people to work with any problem you have. They making buying a car very easy.Great dealership! More

by KOSTAS1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Molano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Vollrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny D
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Great work by all! Brian always takes great care of us. My wife loves her clean truck More

by WK1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Good service 1,2,3 4 5 6 7 8 9 0 1 2 3 More

by BEN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Campagnola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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