713 Reviews of Coconut Point Ford - Service Center
The personnel are very friendly and helpful. Brian Kline, Service Manager and his staff do a great job. Brian Kline, Service Manager and his staff do a great job. More
Stephen was very thoughtful addressed all my concerns was friendly and the service he provided was exceptional friendly and the service he provided was exceptional More
Brian is an exceptional Service manager. He takes exceptional care of his costumers he makes you want to come back He takes exceptional care of his costumers he makes you want to come back More
Always impressed with the all the service team very helpful and honest, and work done in a very professional manner helpful and honest, and work done in a very professional manner More
All in all good service with the oil change until my wife drove home and her oil change notification light was still on. I called the manager and asked if my wife's oil change was completed, of course he drove home and her oil change notification light was still on. I called the manager and asked if my wife's oil change was completed, of course he said yes then asked why wasn't the notification tuned off. He said we're a Ford dealership and you're vehicle is a GMC. Then I said, tell your mechanics to google it. Now my wife has to make an extra trip back in. Not good. More
Matthew was a pleasure to work with he is the first service guy in this dealership to take on the problem. The other two I have worked with just brushed off my recalls and never rotated my tire in the service guy in this dealership to take on the problem. The other two I have worked with just brushed off my recalls and never rotated my tire in the 2 times I have had it there.. Matt deserves to be recognized. More
Great customer service smooth buying process will definitely return for my next vehicle 14 15 definitely return for my next vehicle 14 15 More