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Coconut Point Ford - Service Center

Estero, FL

4.5
713 Reviews

713 Reviews of Coconut Point Ford - Service Center

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February 08, 2024

Dealership fixed my issue a year ago and fixed a reacurance of the same issue last month. More

by TNDEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not certain of the female that greeted me and took care of of my tailgate issue.
February 08, 2024

Steve Laramie, took my phone call and followed through with all the work. Had an oil change and 30,000 mile check up. Nice to have the same person follow the work and talk with the car owner. More

by SNOWBIRDCAROL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Laramie Quick Lane
February 08, 2024

i asked for the butler service i paid for when i bought the truck and they didn't do it when i sent the car in for service More

by 4548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
patrick
February 06, 2024

I was satisfied they got me out in less than two hours I will be back More

by mrjfiumano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Campagnola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cyle Downing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Diego
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Petrona Esteban
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Service is always professional and friendly. I would but a vehicle at this dealership on the merits of the service department alone!! More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syke French
February 04, 2024

Patrick making great efforts to look it to an issue with hopes of resolving . Thanks More

by UVADON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
February 04, 2024

Skye always handles our appointments in a professional way, courteous and competent. But I am extremely dissappointed with Ford's inability to resolve my issues that I have experienced with my sync system More

by LIGDDTW2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye French
February 03, 2024

Ford provided friendly, timely and prompt service. Provided information on status of my car's condition and what and when to do next. Many thanks!!! More

by MENDIOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Campagnola
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nehila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelley James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Legge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyle Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eutiquia Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frisone Vilmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

My compliments to the service dept, especially Brian Kline. Thorough & efficient. Courtesy shuttle service great as well. More

by SUGARCOOKIE1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Dealership is great. Sky was awsome. Quick lube, not so much. Paid for car wash but didn't do it. However, Sky will take care of it. More

by BOBBINEAU
Recommend Dealer
Yes
Employees Worked With
Sky definitely 5 star.
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