Coconut Point Ford - Service Center

Service has always been great at Coconut Point Ford. Desiree and Skye are wonderful. However, quoting me $385 to replace a $15 starter relay is absurd and wrong. There is no justifiable reason to mak Desiree and Skye are wonderful. However, quoting me $385 to replace a $15 starter relay is absurd and wrong. There is no justifiable reason to make 400% profit on a relay that takes literally 5 minutes to replace. Sorry. I love you guys, but this is just wrong. More

One of the few businesses I can go to where work is done right, and done timely. right, and done timely. More

Steve was very personal and made my day a lot better. He knows his vehicles He knows his vehicles More

I was very disappointed in the service I received. The communication was not good. I would not recommend the service department. I spent over 50,000.00 dollars there on vehicles and will not be treate The communication was not good. I would not recommend the service department. I spent over 50,000.00 dollars there on vehicles and will not be treated like I was. I am glad I do not have employees that act like this. More

Great service, enjoy working with me. Nice employees. Being from different state, Florida Ford is great too. Thanks for asking. Nice employees. Being from different state, Florida Ford is great too. Thanks for asking. More

For the Feb 22 service regarding our 2020 Mustang recall notices, Patrick Saunders was very courteous in first setting up my appointment and then ensuring the recall items were completed even though I misse notices, Patrick Saunders was very courteous in first setting up my appointment and then ensuring the recall items were completed even though I missed the original appointment day and time. Brian Kline is always customer friendly and helpful. Thanks to all. William R. More

Great service team very professional, a very much exceeded my expectations, my favorite dealership in Southwest Florida, I can always count on them exceeded my expectations, my favorite dealership in Southwest Florida, I can always count on them More

Always so professional and friendly. Have bought 2 Ford Escapes there and service my vehicles there.I live in Naples so a little out of my way but worth it. Have bought 2 Ford Escapes there and service my vehicles there.I live in Naples so a little out of my way but worth it. More

Attendants and cashier were very pleasant. This was the quickest oil change I have ever had. Great experience! This was the quickest oil change I have ever had. Great experience! More

Some give and take in settling on a purchase price. The negotiation was amicable and a deal was forthcoming. Thanks for handling the paperwork so quickly. All of the Ford employees from clerical, to The negotiation was amicable and a deal was forthcoming. Thanks for handling the paperwork so quickly. All of the Ford employees from clerical, to sales and management were very pleasant and professional. Thanks for every ones help, More