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Coconut Point Ford - Service Center

Estero, FL

4.5
713 Reviews

713 Reviews of Coconut Point Ford - Service Center

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March 12, 2024

Service was to long and the warranty that was purhased was not explained correctly unexceptable More

by RON@AESOUTH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Molano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Tenney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lombard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kline
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

I had my cars oil changed and the service was very good thank you steve More

by JTMORRIS555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
March 12, 2024

I was checked in very speedily and warmly- by I believe George. I saw everyone in the wait room being cared for and treated very well by all staff. The quality of the employees is exceptional. More

by reichenbachkatherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, receptionist oil change area
March 12, 2024

Good service couldn’t ask for me thank you coconut ford as a loyal costumer I will always go back More

by sroyce1234
Recommend Dealer
Yes
Employees Worked With
Dylan McDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Ratliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

The service and care about the longevity of my vehicle were good. Areas to improve are: hire a greeter, greet each customer the second they step into the lobby, look happy about working there, take owner More

by ERIK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Steve Heinking was the best service advisor I’ve worked with. He laid out all my options very clearly and was very communicative through the process, providing status updates on my truck often. My only gri More

by taboyer0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Heinking
March 11, 2024

Phenomenal costumer service thank you for your help and honesty Steve can’t wait to see you guys till next time. More

by lorajeune7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan McDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Ratliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

Drew and Israel from Coconut pts service dept are friendly and professional. Their mobile service van is amazing! More

by chrisnwma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew and Israel
March 08, 2024

Came to the house to update my mustang Mach e! Very good job an quick saved me a lot of time More

by gtee
Recommend Dealer
Yes
Employees Worked With
Tony Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Ratliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Grate service, te took grate care of truck when I brought it in, done quick as well More

by AMADOLARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Nehila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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