713 Reviews of Coconut Point Ford - Service Center
Service reservation for the recall was handled quickly and readily. Upon check in, the Service Manager Brian advised that they also had the part necessary for a second recall that I was not scheduled to and readily. Upon check in, the Service Manager Brian advised that they also had the part necessary for a second recall that I was not scheduled to have done yet, and then also advised that they could handle the Works oil change while the car was on the lift. So, I started with the understanding that I was looking at 3 separate visits on different days to having everything handled due to Brian's attention to my situation and the care he and the service team took to handle all issues within hours. More
Coconut point ford always take good care of my cars and keeping us update on our services. keeping us update on our services. More
Good service, friendly helpful staff. I am very satisfied with the service I received on both of my cars. Keep up the high standards I am very satisfied with the service I received on both of my cars. Keep up the high standards More
Great service professional team. Having been going to the Coconut Point dealership for 25 years . Happy camper Having been going to the Coconut Point dealership for 25 years . Happy camper More
Very disappointed with how rude employees were, including manager. I brought my car in for a very simple fix and replaced a small part. The next day my car was undriveable and had to be towed. Was then quote manager. I brought my car in for a very simple fix and replaced a small part. The next day my car was undriveable and had to be towed. Was then quoted $10,000 to fix. I understand things happen but the attitude of the people who I spoke to and dealt with was very upsetting. I won’t be coming back to this location. More
Very professional, and thorough. I felt it took a long time but the effort they made was worthwhile I felt it took a long time but the effort they made was worthwhile More
Loyal costumer love going to coconut point ford phenomenal service thank you guys for the services over the years phenomenal service thank you guys for the services over the years More
Steve Honking listened to my inquiries of problems and recall items on my 09 Fusion and made a plan to address each one of my concerns. He kept me informed throughout the process of repairing all that we recall items on my 09 Fusion and made a plan to address each one of my concerns. He kept me informed throughout the process of repairing all that we discussed and offered advice on new problems. he was personal, friendly and very qualified as a service advisor and I would certainly recommend Steve to my friend. thank you More
They took my vehicle in write away to do my oil change & it was done within 45 minutes & everything checked! it was done within 45 minutes & everything checked! More