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Coconut Point Ford - Service Center

Estero, FL

4.5
713 Reviews

713 Reviews of Coconut Point Ford - Service Center

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March 15, 2024

Service reservation for the recall was handled quickly and readily. Upon check in, the Service Manager Brian advised that they also had the part necessary for a second recall that I was not scheduled to More

by Steve Riggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick, Skye
March 15, 2024

Coconut point ford always take good care of my cars and keeping us update on our services. More

by CHIHOLAWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan McDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Larame
March 14, 2024

Good service, friendly helpful staff. I am very satisfied with the service I received on both of my cars. Keep up the high standards More

by Jillykeene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Great service professional team. Having been going to the Coconut Point dealership for 25 years . Happy camper More

by Jillykeene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Skye was great. She got me in right away Had my truck back the next morning More

by HOWARD50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye
March 14, 2024

Very disappointed with how rude employees were, including manager. I brought my car in for a very simple fix and replaced a small part. The next day my car was undriveable and had to be towed. Was then quote More

by person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Names not listed
March 14, 2024

Very professional, and thorough. I felt it took a long time but the effort they made was worthwhile More

by jack.groppel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Loyal costumer love going to coconut point ford phenomenal service thank you guys for the services over the years More

by crewrocha2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Campagnola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eutiquia Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Steve Honking listened to my inquiries of problems and recall items on my 09 Fusion and made a plan to address each one of my concerns. He kept me informed throughout the process of repairing all that we More

by GARYSCHNIEGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Heinking
March 12, 2024

They took my vehicle in write away to do my oil change & it was done within 45 minutes & everything checked! More

by JONI.SALERNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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