Coconut Point Ford - Service Center

Timely service and great communication throughout. Able to do all recalls at the same visit. Able to do all recalls at the same visit. More

Was greeted immediately and checked in. I know this location is specially busy all the time and the wait is very long. Allowing morning or afternoon appointments for people who work would I know this location is specially busy all the time and the wait is very long. Allowing morning or afternoon appointments for people who work would be really nice. More

We have dealt with this dealership for the last 10 years and have not been disappointed. and have not been disappointed. More

the service department was able to resolve my issue of a leaking roof even though it took them a second visit leaking roof even though it took them a second visit More

I go for the convenience of the quick lube Always seem something small is forgotten this time a shop rag left beside the oil filter last time the cover on the jeep was just laid on top of the motor not sn something small is forgotten this time a shop rag left beside the oil filter last time the cover on the jeep was just laid on top of the motor not snap on the return info oil left on the steering wheel. The hood should be left open and a lead person or manager look to make sure small things are taken care of so that it would be a Great shop instead of a ok convenience place More

Spent close to three thousand dollars just to have my check engine light turn on a week later and had to spend another thousand and no one seemed to care check engine light turn on a week later and had to spend another thousand and no one seemed to care More

Steven was very helpful and was able to getting my truck fixed, if only the parts center would have delivered the parts as soon as possible.Happy with Coconut Ford's serviced center truck fixed, if only the parts center would have delivered the parts as soon as possible.Happy with Coconut Ford's serviced center More

It was wonderful they reached out to me concerning my recall and came to my house to make the update. Great service!! I love the mobile unit. recall and came to my house to make the update. Great service!! I love the mobile unit. More

Steve Heinking is incredibly helpful and just as important, extremely knowledgeable about technical aspects of how to properly write up service tickets for the technicians to understand the discrepa important, extremely knowledgeable about technical aspects of how to properly write up service tickets for the technicians to understand the discrepancy. He is knowledgeable about how Ford warranty services operate and strives to take care of the customer. Recommend him highly. Communication with the customer about progress is above and beyond. He works well with his team members and I have to commend Skye also. She is just as knowledgeable as Steve and eager to help if he is away from is desk taking care of other customer's needs. Great team! More

Would like to be able to make an appointment for an oil change. Loved the car wash! change. Loved the car wash! More