Coconut Point Ford - Service Center

I was impressed with the customer service, professionalism and knowledge provided from Service Advisor Steve Larame and Service Receptionist Nadia. They were both kind and listened to my story professionalism and knowledge provided from Service Advisor Steve Larame and Service Receptionist Nadia. They were both kind and listened to my story; truly was an exceptional experience. More

Work was done very quickly and car was kept clean. My one negative is that the price of the oil and filter went up a considerable amount. My one negative is that the price of the oil and filter went up a considerable amount. More

This was the best oil change experience we have ever had. We will certainly use the mobile service again. The two young men were prompt and very polite. We will certainly use the mobile service again. The two young men were prompt and very polite. More

Do not insist making an appt. with no intention of following it. Do not tell customer it will take 3 hrs and still not have it done in 6!! with no intention of following it. Do not tell customer it will take 3 hrs and still not have it done in 6!! More

If zero stars were an option I would select that. I would drive out of my way to have my truck was serviced by them and complained about a ticking noise while my truck was under warranty and was to I would drive out of my way to have my truck was serviced by them and complained about a ticking noise while my truck was under warranty and was told there’s no problems. Then complained again months later and conveniently when my truck was out of warranty they had a reason. Quoted me $8,500 “submitted it to ford” brought my total to $2,600 when I called corporate only $4,400 was submitted. Then not a month later I’ve of my catalytic converters goes out quoting me $2,200 I took it to a trusted shop and paid $1,200. This dealership is a joke and I will NEVER be going back. More

Great service I was always updated on the progress of my car Steve was great car Steve was great More

Mobile service service was great, the techs were cute out and professional. Drew Tutor made sure that we got our recall taken care of. out and professional. Drew Tutor made sure that we got our recall taken care of. More

I've been using Coconut Point Ford and their Service Department for many years now, and have never been disappointed. Brian Kline is THE BEST! He is caring, personable, and takes care of your vehicle an Department for many years now, and have never been disappointed. Brian Kline is THE BEST! He is caring, personable, and takes care of your vehicle and any issues. He will follow up on the progress either by text or phone. Everyone at Coconut Point Ford is friendly and very professional. We are a Ford family and will not go anywhere else with any of our vehicles. More

Everyone was very polite and explained everything to me. It took only 30 minutes to complete my service. It took only 30 minutes to complete my service. More

Excellent service, excellent caring, so appreciate coconut point ford! Will buy my next car from them! Thanks to Dan & Drew coconut point ford! Will buy my next car from them! Thanks to Dan & Drew More