Coconut Point Ford - Service Center

Excellent service. Friendly staff. Accurate estimate of time cat would be finished. Sent text to let me know how things were going and I could send text to him if I Friendly staff. Accurate estimate of time cat would be finished. Sent text to let me know how things were going and I could send text to him if I had questions. More

Great experience dealing with Matthew Bowling resolving the problem with the vehicle and the repair. the problem with the vehicle and the repair. More

Patient, courteous, speedy customer service from Skye. Thank you Skye for the specific, excellent communication. Thank you Skye for the specific, excellent communication. More

The only complaint i have is the lack of communication from when I dropped the truck off until I picked it up. There was four days before I knew they didn’t have the parts to do the work and it took 5 mor from when I dropped the truck off until I picked it up. There was four days before I knew they didn’t have the parts to do the work and it took 5 more days before they started again. Thanks for the use of a vehicle. I just would have had a little more communications. More

Sky was very professional and very helpful and kept in touch about my repair and that’s very important to me touch about my repair and that’s very important to me More

Jorge was our service representative and he was very informative and upfront about our service needs. We are on a tight schedule and he was able to get us serviced right away. In addition, the shuttle s informative and upfront about our service needs. We are on a tight schedule and he was able to get us serviced right away. In addition, the shuttle service was excellent. Our experience was a pleasant surprise. We are from Michigan and our Ford dealership there should take a few lessons from Coconut Point! More

Thank you coconut point ford for outstanding customer service, advisor was very knowledgeable about his craft. service, advisor was very knowledgeable about his craft. More

I appreciate the timeliness in getting in and out for my service. I went with an appointment and they were ready for me when I arrived and had me in and out in about an hour. That makes me happy! service. I went with an appointment and they were ready for me when I arrived and had me in and out in about an hour. That makes me happy! More

Professional, courteous and efficient ! Always a good experience at Coconut Point Ford! I highly recommend the Fast Lane experience for basic maintenance needs. Always a good experience at Coconut Point Ford! I highly recommend the Fast Lane experience for basic maintenance needs. More

Quick lane did their usual timely and good service work. They kept me informed of the total process. They kept me informed of the total process. More