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Coconut Point Ford - Service Center

Estero, FL

4.5
739 Reviews

739 Reviews of Coconut Point Ford - Service Center

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May 04, 2024

Took the 2020 Explorer in for 30K service & LOF. Also advised Steve Heinking of two electrical issues. System was diagnosed and found that the battery was at life's end. New battery was installed & More

by vicjanviertbolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Heinking (5) Five stars
May 04, 2024

Everyone was great and very nice and was very easy to take care of me. More

by TERRENCEWALKER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Brian Kline is the best service manager that I have ever dealt with in my car service experiences. More

by FAMEMANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

We've been customers for over 8 years. Not once did we ever left displeased. More

by FERRARIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

we have had our explorer in twice once for recall work and once for a latch problem we had the pleasure of working with Steve Heinking he kept us updated as to the progress and was very easy to work with More

by Dwhiteley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Heinking 5 stars
May 02, 2024

Didn’t reset oil gauge. Rotated tires. Tire press was not correct. Everything needs to be right. It wasn’t. More

by john.s.laub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 02, 2024

Great service great tires great cookies great service great tires great cookies great service great tires great cookies More

by grflava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Outstanding service by Skye, work done as quick as possible, and no return for additional corrections. Great representative of the dealership. More

by LIGDDTW2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye French
May 01, 2024

The Mobile Unit arrived at my home on time. The Technicians were friendly and courteous. The whole process took about 20 Mins. More

by salrich2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Great service and good team! Ehudh sbeudh dbxhhd nsnsn bsbjs shhx sbsb sns send sbhs More

by Rick.ikeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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