Coconut Point Ford - Service Center

I have been taking my car here for the last 4 years and have had nothing but excellent service. Treated respectfully and honestly. I’m a Ford woman. have had nothing but excellent service. Treated respectfully and honestly. I’m a Ford woman. More

They were great! !!So much easier than finding time to go to the dealership. Thanks for adding this service! !!So much easier than finding time to go to the dealership. Thanks for adding this service! More

- I like my service representative, Skye. - Terrible phone service, long waits. - Took longer to repair my recall than advised, so I got a free oil change. That was nice. - Terrible phone service, long waits. - Took longer to repair my recall than advised, so I got a free oil change. That was nice. More

Steve was great, he was able to address all my concerns and get my truck back on the road in no time. and get my truck back on the road in no time. More

Took the 2020 Explorer in for 30K service & LOF. Also advised Steve Heinking of two electrical issues. System was diagnosed and found that the battery was at life's end. New battery was installed & Also advised Steve Heinking of two electrical issues. System was diagnosed and found that the battery was at life's end. New battery was installed & electrical issues were corrected. Also, a leaking axle seal was observed and replaced under warranty. Steve kept me abreast of costs and time required to fix the problem. Great service advisor. Recommend using him for any Ford service you may have. Thanks again. More

Everyone was great and very nice and was very easy to take care of me. take care of me. More

Brian Kline is the best service manager that I have ever dealt with in my car service experiences. dealt with in my car service experiences. More

We've been customers for over 8 years. Not once did we ever left displeased. Not once did we ever left displeased. More

we have had our explorer in twice once for recall work and once for a latch problem we had the pleasure of working with Steve Heinking he kept us updated as to the progress and was very easy to work with and once for a latch problem we had the pleasure of working with Steve Heinking he kept us updated as to the progress and was very easy to work with More

Didn’t reset oil gauge. Rotated tires. Tire press was not correct. Everything needs to be right. It wasn’t. Rotated tires. Tire press was not correct. Everything needs to be right. It wasn’t. More