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Coconut Point Ford - Service Center

Estero, FL

4.5
737 Reviews

737 Reviews of Coconut Point Ford - Service Center

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January 10, 2025

Excellent service work and professional customer service by Skye and the dealership staff. Will continue to use them for all my work and purchases. More

by LIGDDTW2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye French
January 07, 2025

Great experience in purchasing my vehicle. No pressure, sales personnel were very receptive and helpful in my purchase. More

by smitch7575
Recommend Dealer
Yes
Employees Worked With
Billy Molano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Vollrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Tire sensor issue was not fixed during maintenance and pushed off until next time. Would not recommend. More

by SHEWVET11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed.
January 04, 2025

Great service with a great tech Highly recommend this service . They come right to your home at no additional charge. What more can you ask More

by tl1446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech agent
January 03, 2025

The mechanics were courteous, knowledgeable and completed the repairs timely. Thank you. Happy New Year. More

by HARVEY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Great service experience, Brian Kline is fantastic, will definitely continue to bring my Escape to Coconut Point Ford for service. More

by willbro52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Heinking
January 01, 2025

Great service department. They always try to accommodate my schedule and are always helpful. Brian always does a great job making sure things are done as they should be. More

by MAG5A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

your flyer tells of great savings but to find out that its is only for the models that dont sell not the one i wanted. More

by SUPERJEEP
Recommend Dealer
No
Employees Worked With
Anastasia Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Very Good Service and the Quick Lane Service Writer was excellent and very knowledgeable on what was required. More

by RBOONE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane Service Writer
December 30, 2024

I was very pleased with the service I received at Coconut Pointe Ford. All of the service personnel were very friendly, and my car was in and out quickly. After dealing with another Ford dealership in the pa More

by OGPatsFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve (in Service)
1
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