Back

Coconut Point Ford - Service Center

Estero, FL

4.5
771 Reviews

771 Reviews of Coconut Point Ford - Service Center

Sort by
March 30, 2025

Quick lube center was great. Great comfortable waiting area with water, coffee and cookies. Always friendly. More

by jbadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Steve is a great service advisor who stayed in touch with me during the repair and explained the process. More

by hermang0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
March 29, 2025

The service and people are the BEST! ! The only place I'll take my truck!!!! More

by mike dannenhauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Ratliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Very nice folks, very over priced service! Told me my oxygen sensors needed to be replaced. You can buy oxygen sensors for $45. They quoted me $2200, when I squawked, they knocked it down to $ More

by MFGDADDYO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Kline
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Everyone at Coconut Ford was very helpful and professional. I certainly recommend Coconut Ford for all services. More

by DAVEKING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service dept
March 10, 2025

Steve Heinking is my go to & never fails! I feel safe leaving my vehicle with them because of Steve. More

by bponz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Heinking
March 10, 2025

15 word wouldn’t express the disappointment! !! Will never recommend you guys! I told you what was wrong with my car and you tell me I need a new engine for $17,300. Shame on you !! More

by la.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skye
March 02, 2025

Excellent, timely, scheduled and performed as they said. Thank you, answered the phone, scheduled quickly, did the repair while I waited within 2 hours as they said. Great waiting room. Even had a desk tha More

by vcs57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can not remember. But do think Mike in trucks expedited
February 24, 2025

This was the 5th vehicle I have purchased from Coconut Point/Galloway over the last 18 years. Got screwed even harder this time than the last time. Guess I just don't learn my lessons well. The salesman w More

by jcmcd99
Recommend Dealer
No
Employees Worked With
John Plank
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Excellent service and communication. Repair was quick. Everyone attitude was top notch. Will probably purchase another explorer soon! More

by PAULCOUTO0822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...