Coconut Point Ford

Fantastic service as always. Great communication. Detailed what was needed to be done on the car. Gave me several options to choose from. Will return Detailed what was needed to be done on the car. Gave me several options to choose from. Will return More

Service manager is rude, expressing disbelief that I’d previously used synthetic oil during my last service - also at a Ford service department. Technician rotated tires and didn’t adjust air pressure to previously used synthetic oil during my last service - also at a Ford service department. Technician rotated tires and didn’t adjust air pressure to meet Ford recommendations, but pencil-whipped the paperwork to make it seem as if he’d checked the air pressure. Silly oversight that isn’t the hallmark of an outstanding organization. More

Good sales force, no pressure tactics, great service. This is my 2nd car there. Can't say any more but this needs 25 or more words. This is my 2nd car there. Can't say any more but this needs 25 or more words. More

Excellent customer service, Quality service with the option to have service at the drive up Quick Lane or making an appointment at the Main service. Convenient location. option to have service at the drive up Quick Lane or making an appointment at the Main service. Convenient location. More

As always, happy with your workers. And I would like you to know Desiree Ratliff and also Bryan have always put my mind at ease and they are extremely helpful. Especially in todays world were workers are r to know Desiree Ratliff and also Bryan have always put my mind at ease and they are extremely helpful. Especially in todays world were workers are really not helpful or informative. Thank you More

Excellent and very efficient with me time -looks at and cares about my concerns always available to help me even if issues arise I need addressed quickly cares about my concerns always available to help me even if issues arise I need addressed quickly More

This 2nd Explorer we have purchased from Coconut Ford Bonnie Cooper was our sales Rep and she made the sale and Transition very fast and easy. We will go back again. Dan Bonnie Cooper was our sales Rep and she made the sale and Transition very fast and easy. We will go back again. Dan More

AWESOME!!!! Fast and easy. No hassle no complications. In and out. Simple. Most of it was done over the phone!! Then, IN AND OUT, just like that!!! Reasonable price!! Their cars were beautiful. I’m so happy and out. Simple. Most of it was done over the phone!! Then, IN AND OUT, just like that!!! Reasonable price!! Their cars were beautiful. I’m so happy I chose this place to purchase my first car from. I’m so lucky!! More

Brought our Ford Exporter in for a leak. Desirre was our service advisor.. we were able to get the SUV in in 1 day.......Lynn service advisor.. we were able to get the SUV in in 1 day.......Lynn More

I took my car in for a recall to Coconut Ford. My appointment was at 9:00 am and they took my car back as soon as I pulled into service which was 8:30 am. They got my car back to me in about an hour. appointment was at 9:00 am and they took my car back as soon as I pulled into service which was 8:30 am. They got my car back to me in about an hour. It was easy and quick. The staff was friendly. Having purchased my car from Coconut, I will continue to go there for all my service needs. More