
Coconut Point Ford
Estero, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The best dealership that I have ever dealt with. I made the purchase without my husband and there was no pressure or bartering involved. My salesperson, Eli Liberel, was extremely helpful and even t I made the purchase without my husband and there was no pressure or bartering involved. My salesperson, Eli Liberel, was extremely helpful and even took me all over to see every department and meet the service personnel. I am very impressed and would highly recommend anyone to purchase from this dealership! More
Good profession working environment not a lot of wasted time ever thing went smoothly. thank you time ever thing went smoothly. thank you More
Tom Spicer is great. Price was perfect. Prior work from service department was great. Would recommend dealership to everyone. Price was perfect. Prior work from service department was great. Would recommend dealership to everyone. More
Great job by offering me a mobile repair instead of taking to dealership and wait taking to dealership and wait More
Takes 3-4 weeks to get in for service. If by some miracle you can get someone to answer or call you back, all you hear about is how understaffed they are. One frustrated service associate If by some miracle you can get someone to answer or call you back, all you hear about is how understaffed they are. One frustrated service associate told me, referencing the slow turn around and poor attitude "this is the new normal, get used to it!". There isn't any level of customer service whatsoever! More
This is the second time I have purchased a vehicle from Coconut Point Ford. Their service department is so kind, patient and professional explaining everything and getting my vehicle in tip top shape. I Coconut Point Ford. Their service department is so kind, patient and professional explaining everything and getting my vehicle in tip top shape. It is such a great thing to be able to depend on continuous, reliable service. Steve explained everything very well and reassured me that my vehicle and being a Ford customer was important to him. He went above and beyond to make sure I was comfortable with the work done on my vehicle! I have had very good experiences at this dealership and would highly recommend them. Thank you, Coconut Point Ford, for being there when you are needed! More
Normally very good service. .....attentive staff. This visit took somewhat longer than expected.........2 hours to get 4 tires installed and aligned. Had a tire rotation done on .....attentive staff. This visit took somewhat longer than expected.........2 hours to get 4 tires installed and aligned. Had a tire rotation done on July 17; experienced shimmying in the steering wheel right away which was relayed to service. Came back the following week for evaluation.....recommended to purchase 4 new tires.....they had to be ordered so 3rd trip back in 2 weeks. More