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Coconut Point Ford
Estero, FL
1,093 Reviews
When you're looking for a reliable nearby Ford dealer with good reviews, you can stop your search here. Coconut Point Ford has a team of experts committed to helping you find the perfect new or used car for your lifestyle. Whether you want to come in for a test-drive or stop by our Ford service department for any maintenance needs your vehicle may require, you'll love the care and attention you receive here. We have convenient hours that make scheduling a visit around your busy schedule a breeze, so don't hesitate to visit our family-owned and -operated Ford dealership in Estero and see all that we can do for you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,093 reviews
October 18, 2023
Had to wait for a little while to do paperwork but everyone is super kind and helpful everyone is super kind and helpful More
by sradka17
Verified CustomerEmployees Worked With
October 18, 2023
Steve was helpful and professional. He clearly explained what was going to be done. The work was completed on schedule and looks good. He clearly explained what was going to be done. The work was completed on schedule and looks good. More
by SARADAVIDL
Employees Worked With
Steve Heinking
October 17, 2023
At Coconut Point Ford, I always receive fast and reliable service. I am very happy with their service department. service. I am very happy with their service department. More
by IRACETOOWIN
Employees Worked With
October 16, 2023
Great hospitality pleasant to with Tony he got the transaction done quick and easy and on time transaction done quick and easy and on time More
by GIL3
Employees Worked With
October 15, 2023
Steve was awesome! Kept me informed about my repair every step of the process. The repair to my cd player was great. The only negative thing was they cancelled my 3 mon Kept me informed about my repair every step of the process. The repair to my cd player was great. The only negative thing was they cancelled my 3 month trial with Sirius xm . 😫😫😫 More
by DOUGLASLEE2737
Employees Worked With
Steve ..service
October 15, 2023
GeorgeService manager was extremely helpful! He made everything go smoothly!! Brian and Dylan were tremendous as well!! I want to thank them💗 He made everything go smoothly!! Brian and Dylan were tremendous as well!! I want to thank them💗 More
by ANNADANIELS1962
Employees Worked With
Other Employees :
George and Dylan from service need to be acknowledged!!
October 15, 2023
Got my 10,000 mile service. Time was reasonable. Job was thorough. No problems afterwards. Time was reasonable. Job was thorough. No problems afterwards. More
by gshaffer45
Employees Worked With
October 14, 2023
2014 Ford Escape 4 door It cost us $250+ to find out what is wrong (diagnostic only). You stated that we needed 2 Rear shocks (@ $233.50 each) 2 rear springs (@$209.25 each) to the tune of $2,300 that what is wrong (diagnostic only). You stated that we needed 2 Rear shocks (@ $233.50 each) 2 rear springs (@$209.25 each) to the tune of $2,300 that includes a front end alignment. Yes you heard me, $2,300 for 2 rear shocks. On the estimate you even counted the 4 installation bolts @ an additional $11.88 each and nuts @ $6.56 each. Your labor cost was $207.74/per hour. We went elsewhere ( a local mom and pop) and it cost just under $900.00. (2 shocks, springs were fine, and it was the rear sway bar that was the culprit with a front end alignment). Just think, it would have cost the $2,300 AND NOT SOLVED THE PROBLEM! Way to go Team! What really got me was when I got there, was you “stated” normally you (Coconut Ford) don’t work on Ford cars around 10 yrs old. Let me understand, one buys a Ford, has it maintained by Ford ( mostly you in the last 10 yrs ) and after 10 yrs of loyalty your advising me to go elsewhere due to the age of the vehicle. Sincerely David C. Paquette More
by DAVIDC.PAQUETTE
Employees Worked With
Service advisor
