Coconut Point Ford

Quick Service Center The on line appointment process is a scam. Told it's a Corp program which I would think the local dealer has more control over. Made the appointment, The on line appointment process is a scam. Told it's a Corp program which I would think the local dealer has more control over. Made the appointment, showed up and found up it's a 1st come 1st serve. Sat over a hour. More

Great Service Center & Employees I took my Chrysler 300 in for service on January 9, 2017 and it was one of the best experiences I've ever had at a service center. I needed a flat ti I took my Chrysler 300 in for service on January 9, 2017 and it was one of the best experiences I've ever had at a service center. I needed a flat tire fixed, an oil change and a car wash. Mike Yurczak got me all set up and everything was taken care of. Mike is an asset to this company and is the reason for this review. I always go here and will keep returning. The waiting area is pleasant and makes the wait easier. This place was very busy and the reason why is it's employees. Thanks to everyone that worked on my car. Kenneth Kuchar More

New Car Purchase I recently purchased a 2017 Expedition from this Dealership through Joe Bammer the salesman. Can not say enough about the professionalism and attenti I recently purchased a 2017 Expedition from this Dealership through Joe Bammer the salesman. Can not say enough about the professionalism and attention to detail demonstrated by not only Joe but Bobby Collins, the manager as well. Both individuals were a pleasure to deal with. No pressure, good results and did exactly what they said they would do. Stand-up guys! I would highly recommend both gentleman to deal with for a new auto purchase now and in the future! More

Service Steve in service was one the best service managers I ever dealt with he made me feel like family not a number. Great job Steve thank you Martin fro Steve in service was one the best service managers I ever dealt with he made me feel like family not a number. Great job Steve thank you Martin from fountain lakes said hello Along with all of your other customers That live here. It's hard now a days to find some one With so much energy and compassion More

Sunday after hitting a pothole in a Ford Flex. Dealership replaced six spark plugs one ignition coil my total bill was $750. normal cost for changing spark plugs $180 normal cost of for replacin Dealership replaced six spark plugs one ignition coil my total bill was $750. normal cost for changing spark plugs $180 normal cost of for replacing ignition coil all 6 is$288 I already placed one coil. I told the service manager How unhappy was with the overcharge,he walked away and closed his office door . Extremely disappointed in the service and plan never did buy another Ford product again. More

Great no pressure experience Sal was the best car cells man I have ever worked with. No pressure switc cells man I have ever worked with. No pressure,fast service and was agreeab Sal was the best car cells man I have ever worked with. No pressure switc cells man I have ever worked with. No pressure,fast service and was agreeable to making a good deal. We will definitely be returning to this dealership. More

Knowledgeable, professional and friendly sales personnel Our salesman, Kes met all the criteria of what a sales person should be. He met us in the lot before we ever walked into the showroom offering his hel Our salesman, Kes met all the criteria of what a sales person should be. He met us in the lot before we ever walked into the showroom offering his help. He was immediately able to understand our needs and quickly offered suggestions and information on the vehicles we were considering. His knowledge of not only the vehicles but also the inventory available enabled us to walk away with our beautiful 2015 Ruby Red Edge, equipped with the equipment we desired with great efficiency. Suggestions were made to streamline our licensing since we are part time residents. Everyone in the dealership was friendly, courteous and knowledgeable. We would without reservation recommend Coconut Point Ford as a great place to do business. I am a Ford retiree and proud to say they represent Ford Motor Company and sell our wonderful products in such a professional manner. More

Amazing service and vehicle Bought a new escape ...Tony was our sales man ...he was wonderful... would recommend this company and this salesman to everyone .. go buy your new veh Bought a new escape ...Tony was our sales man ...he was wonderful... would recommend this company and this salesman to everyone .. go buy your new vehicle today... More

focus I purchased a used 2007 ford focus from Kes. He showed me a lot in my budget and I got a fair price. I'll probably be back for the 2015 I purchased a used 2007 ford focus from Kes. He showed me a lot in my budget and I got a fair price. I'll probably be back for the 2015 More

Atrocious Service! Absolutely disgusting service. I have two outstanding TSB's on my leased Titanium vehicle and scheduled an appointment in person and they refused to e Absolutely disgusting service. I have two outstanding TSB's on my leased Titanium vehicle and scheduled an appointment in person and they refused to even look at my car when I arrived claiming they were too busy with out of towners. I then had to schedule a follow up appointment and then was told they didn't have a loaner car for me and that they might be able to look at my car in the next 7 to 10 days even though i had an appointment. I gave them one last opportunity and scheduled another appointment for today. Instead of calling me, they sent me an email informing me that they decided to cancel my appointment without reason and instructed me to call them to request a new appointment or to go online to schedule an appointment. More