Coconut Point Ford

Coconut Point Ford The staff is always friendly and Bonnie Cooper was helpful in selecting my New Ford Edge. The sales transaction went very well and was not time con The staff is always friendly and Bonnie Cooper was helpful in selecting my New Ford Edge. The sales transaction went very well and was not time consuming. More

Good experience Dealing with Bonnie Cooper was a delight Her no nonsense approach was good how ever the delay with the financial rep,,seemed a bit prolonged I thi Dealing with Bonnie Cooper was a delight Her no nonsense approach was good how ever the delay with the financial rep,,seemed a bit prolonged I think you need to have more people taking care of the financial arrangements I am pleased with the Ecosport More

Tom salesperson was good---Bob closer/ credit was not Tom was great but the closer/final deal----Bob was not good. We both noticed he never told us all the cost of final contract-----over 1,000 extra Tom was great but the closer/final deal----Bob was not good. We both noticed he never told us all the cost of final contract-----over 1,000 extra charges added without explaining charges We should have walked out!!!!Also they did not give us 2 FOBS---we had to go back for one More

Service was quick and efficient. Service advisor went over all important safety and service recommendations. The place gets busy so you have to get there early. over all important safety and service recommendations. The place gets busy so you have to get there early. More

Great appointment. Taken care of as soon as we arrived, waited in a nice area, with coffee and tea, and our car repair was completed BEFORE the estimated time given. Friendly people. waited in a nice area, with coffee and tea, and our car repair was completed BEFORE the estimated time given. Friendly people. More

Great, fast and helpful!! Last minute tire issue, was able to pull in talk with Andy to let him know the issues I was having. He had it fixed and ready for me to go inwas then a hour!! able to pull in talk with Andy to let him know the issues I was having. He had it fixed and ready for me to go inwas then a hour!! More

Excellent service Coconut Point Ford is the best. Service is quick and efficient. I am very sad they are thinking of discontinuing work on Lincoln vehicles. I have alwa Coconut Point Ford is the best. Service is quick and efficient. I am very sad they are thinking of discontinuing work on Lincoln vehicles. I have always had a great experience with coconut point Ford. More

The Works Service Went in for "The Works" oil change plus, the servicer noticed a common problem with Ford swollen lug nuts, and after some discussion, they replaced al Went in for "The Works" oil change plus, the servicer noticed a common problem with Ford swollen lug nuts, and after some discussion, they replaced all 20 lug nuts at no charge. This service could save me serious problems if I needed to change a tire on the road. Coconut Ford really does care about customer satisfaction and vehicle safety! More

administration problems The service at Coconut Ford was good as usual. Its the administration end where there are problems. I took my 2014 Ford Fiesta in on Monday 2/10/20 The service at Coconut Ford was good as usual. Its the administration end where there are problems. I took my 2014 Ford Fiesta in on Monday 2/10/20 for an oil change and fuel induction service. When I went to pay the bill it seemed higher that usual for this service. I asked the cashier if there had been a price increase on the fuel induction service, but she didn't know. Later I spoke to Dylan McDonnell at the service desk and asked him how much a fuel induction service was. He said $169.95. I then said my service was $220.49. He checked my bill and said that I had gotten the GDI fuel induction service. I asked what that was and he explained it was a more involved service and so more expensive. I said I wished that someone had told me about the price difference at the beginning so that I could have made a decision as to which service I wanted, Unfortunately I was given an unwanted $50.00 surprise at check out. More

Always helpful, efficient and friendly. I drive twenty miles to go to Coconut Point Ford when there’s a Ford place maybe three miles from my house. That should tell you something. miles to go to Coconut Point Ford when there’s a Ford place maybe three miles from my house. That should tell you something. More