Coconut Point Ford

This car is the first purchased and serviced from Coconut Ford. We left the other Ford dealer in Ft. Myers after at least 5 car purchases and services due to terrible service and attitude and inability to wo Ford. We left the other Ford dealer in Ft. Myers after at least 5 car purchases and services due to terrible service and attitude and inability to work with them. My husband is a retired Ford executive and we both require respect and honesty in our dealings with anyone. So far this dealership has been great from the start and we look forward to continuing that relationship in the future. More

I have been an Auto Executive for a good portion of my life, this is the worst run dealer i have ever seen. 0 flexibility on price, worst salesperson i have ever met, can't remember his name, but was wea life, this is the worst run dealer i have ever seen. 0 flexibility on price, worst salesperson i have ever met, can't remember his name, but was wearing a boot for a foot injury. He didn't understand common business practices between the Manufacturer and the finance company. He probably used to sell payday loans. Stay far far away. More

Updating GPS and installing updates with Ford Sync. Very pleased with dealership both sales and service and have traded with them for at least three vehicles in the past. Service department is above all Very pleased with dealership both sales and service and have traded with them for at least three vehicles in the past. Service department is above all others. More

Diana Dimartino was extremely helpful and understanding of what I was asking. The service team took care of my vehicle in a timely manner and problem solved! of what I was asking. The service team took care of my vehicle in a timely manner and problem solved! More

Campbell the salesman was funny considerate and understanding. A very professional employee. They worked to get me the best deal possible. Thank you for all your help understanding. A very professional employee. They worked to get me the best deal possible. Thank you for all your help More

Super over priced. Virtually anywhere is better than here. Quality, customer service, prices, everything is bad. They are 5 miles from me but I got to Tamiami. here. Quality, customer service, prices, everything is bad. They are 5 miles from me but I got to Tamiami. More

Easy, painless, no pressure. I provided my contact information via the Ford website to be contacted by local dealerships reference a Ford Mustang I was interested in. Sales manage I provided my contact information via the Ford website to be contacted by local dealerships reference a Ford Mustang I was interested in. Sales manager Dan, from Coconut Point Ford was the first dealership to contact me that had the car I wanted. Dan didn't give me a line a crap, was honest and upfront about the vehicle's pricing and available discounts. Completed the credit application on line, and came back the next day to basically just pick up the car. Everyone was friendly and helpful, even during these COVID-19 times. More

Just as promised. Service was provided within the time frame suggested. Information about the results were discussed, and options considered. All personnel were pleasan Service was provided within the time frame suggested. Information about the results were discussed, and options considered. All personnel were pleasant to deal with and I will use the service again. More

Great people to do business with. I have bought several vehicles from them and all where great buying experiences. The service department was great. My rep Mike was very knowledgeable. Would recommend to a vehicles from them and all where great buying experiences. The service department was great. My rep Mike was very knowledgeable. Would recommend to all my friends to buy from them. More

Mike did a great jobs for me! Mike, in service, looked at my 2017 Explorer with 9,200 miles on the odometer and determined that I had a problem with my front tires "peeling away." Mike, in service, looked at my 2017 Explorer with 9,200 miles on the odometer and determined that I had a problem with my front tires "peeling away." He ordered two new tires that were handled as a 100% warranty. That was the right thing to do and why I will look to buy my next truck from the same dealership! More