Coconut Point Ford

Great appointment. Taken care of as soon as we arrived, waited in a nice area, with coffee and tea, and our car repair was completed BEFORE the estimated time given. Friendly people. waited in a nice area, with coffee and tea, and our car repair was completed BEFORE the estimated time given. Friendly people. More

Great, fast and helpful!! Last minute tire issue, was able to pull in talk with Andy to let him know the issues I was having. He had it fixed and ready for me to go inwas then a hour!! able to pull in talk with Andy to let him know the issues I was having. He had it fixed and ready for me to go inwas then a hour!! More

Excellent service Coconut Point Ford is the best. Service is quick and efficient. I am very sad they are thinking of discontinuing work on Lincoln vehicles. I have alwa Coconut Point Ford is the best. Service is quick and efficient. I am very sad they are thinking of discontinuing work on Lincoln vehicles. I have always had a great experience with coconut point Ford. More

The Works Service Went in for "The Works" oil change plus, the servicer noticed a common problem with Ford swollen lug nuts, and after some discussion, they replaced al Went in for "The Works" oil change plus, the servicer noticed a common problem with Ford swollen lug nuts, and after some discussion, they replaced all 20 lug nuts at no charge. This service could save me serious problems if I needed to change a tire on the road. Coconut Ford really does care about customer satisfaction and vehicle safety! More

administration problems The service at Coconut Ford was good as usual. Its the administration end where there are problems. I took my 2014 Ford Fiesta in on Monday 2/10/20 The service at Coconut Ford was good as usual. Its the administration end where there are problems. I took my 2014 Ford Fiesta in on Monday 2/10/20 for an oil change and fuel induction service. When I went to pay the bill it seemed higher that usual for this service. I asked the cashier if there had been a price increase on the fuel induction service, but she didn't know. Later I spoke to Dylan McDonnell at the service desk and asked him how much a fuel induction service was. He said $169.95. I then said my service was $220.49. He checked my bill and said that I had gotten the GDI fuel induction service. I asked what that was and he explained it was a more involved service and so more expensive. I said I wished that someone had told me about the price difference at the beginning so that I could have made a decision as to which service I wanted, Unfortunately I was given an unwanted $50.00 surprise at check out. More

Always helpful, efficient and friendly. I drive twenty miles to go to Coconut Point Ford when there’s a Ford place maybe three miles from my house. That should tell you something. miles to go to Coconut Point Ford when there’s a Ford place maybe three miles from my house. That should tell you something. More

30,000 mile service Good customer service, great friendly attitudes. The mechanics missed finding a nail/screw in one of my tires, even though i said there was one there Good customer service, great friendly attitudes. The mechanics missed finding a nail/screw in one of my tires, even though i said there was one there, as i had seen it. Had to wait another 30 minutes for them to go back and then they found it, but i wasn't charged for the plug due to the miss. It was a very cold morning and when they inflated the plugged tire, it was over-inflated, When i got on the road and the tire wormed up, the pressure was at 45 psi, which was 5 psi higher than the other tires, so i had to let a little air out of it. More

We have bee buying our cars from Coconut Ford for over 15 years and are very happy with the cars and service. We always use the fast lane also for all our oil changes. Desiree is amazing wheel of dealing wit years and are very happy with the cars and service. We always use the fast lane also for all our oil changes. Desiree is amazing wheel of dealing with her. More

My 2020 Edge I am very well satisfied with my overall purchase experience and am extremely happy with my 2020 Ford Edge. It's just perfect! Jeff DeVries was prof I am very well satisfied with my overall purchase experience and am extremely happy with my 2020 Ford Edge. It's just perfect! Jeff DeVries was professional and knowledgeable and my sales contact recommendation to anyone interested in buying a new car. Donna Lutsi More

bought a new escape We love coconut point ford. We always use Bonnie as our sales person and we have bought several trucks and cars from her. Love the oil change and We love coconut point ford. We always use Bonnie as our sales person and we have bought several trucks and cars from her. Love the oil change and tire rotation and the service dept. is great. More