Coast To Coast Imports - Keystone
Indianapolis, IN
By Type
144 Reviews of Coast To Coast Imports - Keystone
Personal and professional service. I have known Chad for many many years even before he joined this dealership. He is one of the most upright, honest, thoughtful and hard-working peopl I have known Chad for many many years even before he joined this dealership. He is one of the most upright, honest, thoughtful and hard-working people I have ever had the pleasure of doing business. Rest assured he will put your needs first and foremost and will deliver a customer service experience above and beyond your expectations. More
Great car buying experience. Chad and Randy were wonderful to work with. The purchase was agreed to the day before, and they already had all the necessary paperwork ready to go fo Chad and Randy were wonderful to work with. The purchase was agreed to the day before, and they already had all the necessary paperwork ready to go for me. The car was exactly as pictured, and Chad was very patient in going through some of the features with me. With this being my first hybrid purchase, I had a lot of questions, and he addressed them all and made sure I knew I could call if I had any more. More
Amazing dealership,amazing people. I just bought a Porsche Panamera 4 . I am so happy with the guys that work over there . Chris the guy that helped me was awesome, Mohamed the general I just bought a Porsche Panamera 4 . I am so happy with the guys that work over there . Chris the guy that helped me was awesome, Mohamed the general manager is one of the best guys that can meet. More
Post sale support terrible You decide: paid top dollar for a Panamera after being comforted by lots of good reviews on Cars.com. The car was described as " like new, no impendi You decide: paid top dollar for a Panamera after being comforted by lots of good reviews on Cars.com. The car was described as " like new, no impending needs of service or repair. " I obtained their own inspection report which said the car needed alignment, a wheel lock key, had a broken window switch and was 9 months into a 12 month change cycle (they advertise all consumables with less than 50% life left are replaced.) None of this was done and repeated emails and phones calls to Moe Barham (owner?) and Randy Hanna, sales manager to get reimbursed have been fruitless. Moe has not responded to anything other than my first email assuring me they were doing everything they could to help with my other problem. Phone calls and emails are unanswered. That other problem was the transport company they hired to deliver my car caused $4000 damage to the car. Since delivery Sept 29 I have been trying through Coast to Coast and the transport company to get reimbursed. Coast said, after apparently making a couple of calls, they could do no more. At one point in early Dec my salesman said a check was either in the mail or being cut . It's now Feb and no check. The transport company at one point gave me the number of their insurance company saying I had to file the claim. Turned out that company had ceased doing business with the transport co prior to delivery of my car. In any event I am, four months later, still trying to recover damages and getting zero help from Coast to Coast. One star is generous. More
Helpful service The dealership was very friendly. Mo drove me around in the car. He explained the features of the vehicle. Owen was able to get me good financing. Ver The dealership was very friendly. Mo drove me around in the car. He explained the features of the vehicle. Owen was able to get me good financing. Very friendly and helpful. More
Car purchase Coast to Coast provides exceptional customer service .Chad was personable and professional by ensuring the service I received was as outstanding as th Coast to Coast provides exceptional customer service .Chad was personable and professional by ensuring the service I received was as outstanding as the purchased vehicle! More
Honest and Friendly We purchased a used car It is a good car a a great price We were taken care of in a quick and friendly manner They are genuinely honest and sincere We purchased a used car It is a good car a a great price We were taken care of in a quick and friendly manner They are genuinely honest and sincere When talking about a car We would use Coast to Coast again More
Exceptional I wasn't pressured into buying just anything and knowing my credit history they(Mo the owners brother) worked exceptionally well with me. I'm very pi I wasn't pressured into buying just anything and knowing my credit history they(Mo the owners brother) worked exceptionally well with me. I'm very picky and very undecive but they let me ponder as long as i needed. I would come back and recommend family and friends to buy from Mo at coast to coast! Mo is the men and he does a awesome job! Thanks for helping me! More
Best experience ever! I was amazed with the customer service experience. They were very patient and understanding. I never felt pressured or obligated to make a purchase. I was amazed with the customer service experience. They were very patient and understanding. I never felt pressured or obligated to make a purchase. They have a great inventory. More
Chad is the MAN!!!!! I purchased my car from out of state. Chad was very thorough with his communication. Even though my purchase was entirely over the phone,this has been I purchased my car from out of state. Chad was very thorough with his communication. Even though my purchase was entirely over the phone,this has been by far the best expirence in car shopping EVER! Hats off to Chad Sutherlin & Coast to Coast! More