Coast Cadillac Port Richey

Great customer service! Everyone was just a pleasure to work with. They truly made the car buying experience to be a good one. Lots of special little touches to make your buy Everyone was just a pleasure to work with. They truly made the car buying experience to be a good one. Lots of special little touches to make your buying experience special and enjoyable! I would definitely refer anyone interested in a Cadillac to drive the extra couple of miles and go to AutoNation Cadillac. They are worth the drive! More

EXCELLENT dealer team! Great buying experience This was our second purchase of a Cadillac from AutoNation Cadillac - Port Richey FL. The first purchase 4 years ago went very well, and we hoped we w This was our second purchase of a Cadillac from AutoNation Cadillac - Port Richey FL. The first purchase 4 years ago went very well, and we hoped we would have another good experience. To our surprise this second purchase was even BETTER! They have a great inventory of wonderful CERTIFIED pre-owned Cadillacs. We chose a 2013 pre-leased low mileage & certified Cadillac XTS. A wonderful car with a great factory warranty. The sales & finance team understood we had a precise budget we had to meet, and we expected a great loan rate with our credit score. Bruce & Amy scored! Bruce Pileggi & Amy Loubler were very helpful AND they LISTEN to their customers. Our finance rate was 1% lower than any other approval we had with our CU or bank. THANKS Bruce & Amy , and the whole team at AutoNation Cadillac - Port Richey! More

Great experience Corey was excellent during my buying process, not pushy at all. I got a great car at a fair price and the customer service was excellent. I would reco Corey was excellent during my buying process, not pushy at all. I got a great car at a fair price and the customer service was excellent. I would recommend this dealership and Corey to my friends. More

Very positive buying experience From the minute I walked into the dealership I was treated with friendly respect. Amy introduced me to Bruce Pileggi who was very knowledgeable and he From the minute I walked into the dealership I was treated with friendly respect. Amy introduced me to Bruce Pileggi who was very knowledgeable and helpful. He listened to my needs and wishes. I was seeking a low mileage certified SRX to replace my 2012 SRX that was totaled in an accident the previous week. He pulled up the perfect car for me. A 2014 Diamond white SRX with only 10k miles on it. Bruce and Amy worked with me to make a deal that made all of us happy. Bruce P. , Amy and Bruce in finance were very professional, gracious and helpful. I'm ecstatic about my car and feel confident about the service and reliability of driving a certified pre owned Cadillac. More

Second Review This is my second review, after first bad review I was contacted by Amy (AutoNation Cadillac Sales Manager) and she was apologizing for my experience This is my second review, after first bad review I was contacted by Amy (AutoNation Cadillac Sales Manager) and she was apologizing for my experience in buying a car from their dealership and wants to do it right. So she offer to replace the busted tail light and give me a second set of key to the car I purchased (which are not disclosed to me by the previous salesman and I have to travel 4 hours to find out). So we made an arrangement to have my car fix to the nearest AutoNation Hyundai dealership close to me (1-1/2 hours drive from me which is another dealership review). But anyway, from time to time Amy is checking on me to see if my car is already taken care of, which I had another problem with the other dealership. But after a month and a half I finally got the tail light replaced and got another set key done. And I cannot thank Amy enough for her perseverance to do the right thing. More

Great Experience I recently purchased 2016 Cadillac CT 6 and 2017 XT 5 Cadillac. This purchase experience was one of the better ones I have had. I have purchased a t I recently purchased 2016 Cadillac CT 6 and 2017 XT 5 Cadillac. This purchase experience was one of the better ones I have had. I have purchased a total of 162 new cars. I recently experienced a failure of the air conditioning system of the CT 6. Although the service department was very accommodating the necessary parts were not available. Dealing with my sales person Bruce and Primarily with Jackson Bender, the General Manager, I was overwhelmed to learn that they went to a competitor dealer and negotiated for one of their cars to exchange the air conditioning components necessary for the repair of my car. In my 51 years of purchasing automobiles I have not found a dealer as concerned about my welfare as I have with Jackson Bender and Bruce, the sales representative. My overall opinion is that this dealership is devoted to customer satisfaction and consideration for their customers. I realize it is easy to complain but think it is necessary to identify a positive experience both in the purchase and especially the repair requirements of my new car. More

Goog experience Bruce help me out a lot.I live out of state found the car on the internet.I deposited money on the car and they reserved it for a week ,I don't know t Bruce help me out a lot.I live out of state found the car on the internet.I deposited money on the car and they reserved it for a week ,I don't know to many dealers that would do that. More

Awesome sales and service I have been a loyal customer of Auto Nation, Port Richey, for many years. Bruce Pileggi was EXTREMELY patient when helping my husband and me with o I have been a loyal customer of Auto Nation, Port Richey, for many years. Bruce Pileggi was EXTREMELY patient when helping my husband and me with our new car purchase in 2011. He is knowledgeable, diligent, and always friendly. In fact, I am working with him once again on my next new car purchase. As for service, I wouldn't think of taking my car to be serviced anywhere but Auto Nation, Port Richey. Alfredo Crespo has been my Service Advisor for years. He keeps me informed every step of the way, even during routine maintenance visits. He, like Bruce, is knowledgeable, courteous and a joy to work with. 5 stars overall! More

NO LOYALTY AT ALL After 6 yrs of going to this dealership, bringing them customers, bring them ALL my repairs as well as svc. purchased new and used Cadillac's from the After 6 yrs of going to this dealership, bringing them customers, bring them ALL my repairs as well as svc. purchased new and used Cadillac's from them, they still find it a need to clean out my bank acct. even still when trying to buy another Cadillac from them? WHY? I gave up, went to another dealership & purchased another Cadillac from someone else. I will never again buy from these folks EVER. It is sad they have no loyalty to us locals that built them. Very sad, and the svc dept guy (Yes you Jeremy) that you find it hard to like me, it is obvious you don't, because i complained to your boss that you were a completely slacker in your duties when dealing with me (A customer), my bad Jeremy, i should have just taken it & said nothing, your right, lol. Wow, shame on me for complaining. O well, Never again will i or my family, or friends buy a car from this dealership. We have all learned, yes, they to felt the same treatment, My Aunt & Uncle tried to buy another NEW Cad SUV from them after buying a Deville last time, but they got the same treatment as well & their bank acct & pockets where also tried to be emptied, so they too went & purchased a Brand new Cad SUV from a different dealer last month. Will this place ever learn?. I think NOT. No need to reply Molly, we tried & failed again, even after the last issue we faced, remember?. Sorry, but never again. More

NEVER AGAIN !!!! I consider myself an educated consumer. I did my homework, researched the internet found a 2014 ATS Cadillac I liked, with low mileage at a decent pri I consider myself an educated consumer. I did my homework, researched the internet found a 2014 ATS Cadillac I liked, with low mileage at a decent price. I made arrangements to test drive the vehicle and even received an e-mail stating that the car had been reserved in my name. I thought this was a great way to conduct business quite frankly and was excited at the prospect of trading in my 2012 Jeep Liberty Jet and driving home my almost new 2014 ATS Cadillac. I'm not quite sure what happened overnight, but when I arrived at the dealership to test drive my new car, I was told that I had not reserved it and therefore it had been sold. Huh??? "But I had received an email saying that the car had been reserved for me," I said. "Sorry, the car has been sold to someone else". "The fact that you received an email stating that the car had been reserved for you is a glitch in our system", is what they said. NEVER AGAIN!!! More