Cloninger Ford

Excellent cusromer service, reat people,friendly atmosphere! Mr. Kenny Baker is a great sales employee who helped us to find the best deal and the best car. His help finding the right car was very appreciated. Mr. Kenny Baker is a great sales employee who helped us to find the best deal and the best car. His help finding the right car was very appreciated. More

Good to go A+ 03 Mustang has never been anywhere else. Buy my tires here too. Yesterday they seemed to give me special attention. Answered all my questions and a 03 Mustang has never been anywhere else. Buy my tires here too. Yesterday they seemed to give me special attention. Answered all my questions and assured me I'm ready for winter. More

What I Wanted at a Fair Deal I was looking at new cargo vans to haul musical equipment for G.I. Jams at Salisbury VA Medical Center. Used cargo vans are rare. Roosevelt showed me I was looking at new cargo vans to haul musical equipment for G.I. Jams at Salisbury VA Medical Center. Used cargo vans are rare. Roosevelt showed me two 2018 versions of the model cargo van I was shopping, which is about twice as many as any other dealerships had to show. The test drive was everything I expected and although it took 5 days for me to close the deal, two of them were Christmas Eve and Christmas, on the 26th I took delivery. More

Service Advisor Gone Lonnie is a great service advisor. Another was ours for this service and she is no longer there so my review of the dealership is to applaud no longer Lonnie is a great service advisor. Another was ours for this service and she is no longer there so my review of the dealership is to applaud no longer having her in this role. More

Unexpected kindness and professionalism Normally when Amanda is not at work, the service I receive is very rude and unprofessional. Amanda is usually the only service agent who treats me li Normally when Amanda is not at work, the service I receive is very rude and unprofessional. Amanda is usually the only service agent who treats me like a valuable customer. However, I was pleasantly surprised with outstanding customer service and wouldn't miss this opportunity to express it. Please keep up the good work and keep your customers in mind when planning and hiring new employees. Happy New Year! More

Recall and oil change,tire rotation Did the job and not have to wait long for the car. I highly recommend you. The people were very nice and pleasant. The shop was very efficient. Did the job and not have to wait long for the car. I highly recommend you. The people were very nice and pleasant. The shop was very efficient. More

Sale of a newly used vehicle We were treated very nicely by all the staff and our sales person, Robert was very friendly and gave us good service. I would recommend anyone to buy We were treated very nicely by all the staff and our sales person, Robert was very friendly and gave us good service. I would recommend anyone to buy from Cloninger. More

oil change easy to check in wish they would go over summary of service work when you visit inquired on new ranger it seems to be a top secrete project not much easy to check in wish they would go over summary of service work when you visit inquired on new ranger it seems to be a top secrete project not much information More

New F-150 Cloninger has some great sales people. My sales person Daniel Is awesome. I have bought from him before, so I came back for a new purchase this time H Cloninger has some great sales people. My sales person Daniel Is awesome. I have bought from him before, so I came back for a new purchase this time He goes out of his way to help the customer to get the vehicle they want and that they have a great buying experience. Finance manager Brett was not the best, causing me to secure my own financing without finance dept. help. But in the end I got what I wanted truck wise and all was well. Great place to buy. More

Service I scheduled an appointment for our 2016 Ford Escape. They were ready when I got there. Everything was explained and cost given up front. Service was f I scheduled an appointment for our 2016 Ford Escape. They were ready when I got there. Everything was explained and cost given up front. Service was fast and friendly. More