Cloninger Ford

This dealer is the worse I have ever dealt with. I purchase a new car every 6-12 months so I have a lot of dealer experience. The service dept is a joke. Car was in worse shape than when it was take purchase a new car every 6-12 months so I have a lot of dealer experience. The service dept is a joke. Car was in worse shape than when it was taken to serive dept. They do not stand behind any of their work. Ford to be assamed to even be associated with them. More

In January my Mustang was wrecked. Had it towed to Cloninger and it took them until May to fix it. By the time it was finished they had replaced all kinds of things that were not messed up in the acci Cloninger and it took them until May to fix it. By the time it was finished they had replaced all kinds of things that were not messed up in the accident but in the shop. In October my parked car was hit and again I took it to Cloninger to have it fixed and wouldn't you know they messed it up again! The body shop needs to fire everyone and start over with qualified people, not the trained monkeys they have working there now. While they were waiting on the bumper to come in I sent it to the Service side to have it looked at and the oil changed. They said the throttle body was bad and had it replaced, it was under warranty and only cost me $100. 4 days later and $370 dollars more and the thermostat housing is cracked. They do crappy work and will not take the blame for the things they mess up! Cloninger may be a good place to buy a car, but don't let them work on your car! More

Was charged $800.00 for a tune up on my f 150 when I got the truck back the check engine light was on when I inquired about this I was told it was not there problem make an appointment to fix it. This is no the truck back the check engine light was on when I inquired about this I was told it was not there problem make an appointment to fix it. This is not my first problem with the service department at Clonnonger Ford.They are criminals stay away More

First time I purchased from this Dealership. All Cloninger Ford employees that I encountered during the sale were professional and courteous. My Sales Representative, Mr. Jose Palacios and Mr. Earnh Cloninger Ford employees that I encountered during the sale were professional and courteous. My Sales Representative, Mr. Jose Palacios and Mr. Earnhardt, the General Sales Mgr were very knowlegable and helped me purchase the vehicle I was after. These guys will work very hard to make the deal happen for you. The process was painless and all my needs were met. I drove off the lot with a great truck. A super "clean" 2007 FORD F-150 4WD-lifted. I would recommend this Dealership to anyone in the market for "QUALITY" new or used vehicles. Great job Cloninger FORD! More

sales and Finance manager were spoton professional and quick. Transaction was painless and was out in 90 min with tradein. price was where i expected it to be. Keep up the good work. General Manager ma quick. Transaction was painless and was out in 90 min with tradein. price was where i expected it to be. Keep up the good work. General Manager made sure the whole precess went smoothly and made sure all my needs were met. More

Searched for months for the mustang of my dreams and finally found "the one" online at this dealership that is an hour away from me. Called in and spoke with Lisa and she said she would pull the car asi finally found "the one" online at this dealership that is an hour away from me. Called in and spoke with Lisa and she said she would pull the car aside to come on down. When I got there Lisa had the mustang parked on the side and boy was in sparkling! She was never pushy and didn't try to over power me with any cheesy sales pitch like I had gotten at all the other dealerships. I got my new baby that night and I am sooo please with my purchase and my experience. Another staff members tht went above and beyond that I should mention is Bruce. He is a really great guy and him and Lisa made everything so easy! I would recommend Lisa to everyone I know and actually just sent another friend to her tonight who's looking to order a new mustang. He sent me a text saying " WOW you were right! Shes not pushy at all!" More

We've dealt with Lisa at Cloninger Ford for the past 5 years...and we've purchased 5 vehicles...we've been extremely pleased with each vehicle. Lisa keeps me informed when the 'red' Fords come in...that' years...and we've purchased 5 vehicles...we've been extremely pleased with each vehicle. Lisa keeps me informed when the 'red' Fords come in...that's our favorite color...then I head over and take a look!...plus, the Cloninger staff are constantly'checking on us'after a visit...and we LOVE BERNIE and all of the SERVICE DEPARTMENT! My husband will only use Cloninger Ford for service on all vehicles! Keep up the good work! The Hattaways of Salisbury More