Cloninger Ford of Morganton
Morganton, NC
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Will not repair issue I took my 2014 Focus to Cloninger for a recall on the fuel tank. They performed the recall but said that did not fix the issue. The check engine lig I took my 2014 Focus to Cloninger for a recall on the fuel tank. They performed the recall but said that did not fix the issue. The check engine light is still on for that one. Then I took it back for a second recall on the door latches. After they performed that work the back up lights now come on every time I press the brake pedal. They said that they did not cause the issue. It did not do that prior to them working on the car. They told me that they could check it but they would have to charge me. I had reservations about taking to Cloninger in the first place. I should have listened to my intuition. More
Saved vacation !!! While traveling through the area of Morganton NC the transmission in our 2001 F350 failed. The service department was able to locate a rebuilt transmi While traveling through the area of Morganton NC the transmission in our 2001 F350 failed. The service department was able to locate a rebuilt transmission and had us back on the road in 26 hrs. Saving our vacation and getting us home on time, safely.. I only wised they were closer to where we live. I would go there for all my Ford service work. More
Outstanding Service Always provides outstanding service for my Ford vehicles. We have used this Dealership since July 2012 are are very please with the service and suppo Always provides outstanding service for my Ford vehicles. We have used this Dealership since July 2012 are are very please with the service and support. More
Great customer service! We have purchased 3 vehicles from here! Charlie Kaylor is always on top of everything!! We will continue to purchase here! The service department is We have purchased 3 vehicles from here! Charlie Kaylor is always on top of everything!! We will continue to purchase here! The service department is great also!! More
good selection of vehicles and knowledgeable staff.good service department at the moganton location. detail shop not to good. hickory service department service wri of vehicles and knowledgeable staff.good service department at the moganton location. detail shop not to good. hickory service department service writers not very good or at least the ones I have spoken with. kinda snappy and pushy, not to knowledgeable. I wouldn't go there for service More
I was lied too Was lied too can't drive truck until front routers are fixed how can this dealership sell a vehicle knowing the breaks are bad will not recommend anyo Was lied too can't drive truck until front routers are fixed how can this dealership sell a vehicle knowing the breaks are bad will not recommend anyone t More
Great People! We worked with Dave Smith in internet sales to get us a vehicle we saw on Autotrader from their Salisbury NC location...Dave was great to work with. T We worked with Dave Smith in internet sales to get us a vehicle we saw on Autotrader from their Salisbury NC location...Dave was great to work with. Text, email, telephone...we used every form of communication and everything was seamless. Highly recommend Dave and the team at Cloninger Ford! More
Great bunch of people! Always have a great experience dealing with this dealership. They are honest and take great care of us! They are like family and this is the only plac Always have a great experience dealing with this dealership. They are honest and take great care of us! They are like family and this is the only place we ever buy vehicles! More
Would recommend everyone to go see Dave Smith for vehicles I gave the rating above based on working with Dave Smith. He was great to work with. Answered all of our questions got us the best deal and a straight I gave the rating above based on working with Dave Smith. He was great to work with. Answered all of our questions got us the best deal and a straight forward guy. Making a purchase like this is stressful enough at times but he made it a great experience. Would definitely recommend anyone to go to Cloninger Ford Morganton and go see Dave Smith! More
Another excellent experience I've bought two vehicles through Charlie and three total from the JD Abee team; very helpful and never pushy. Excellent "service after the sale" as w I've bought two vehicles through Charlie and three total from the JD Abee team; very helpful and never pushy. Excellent "service after the sale" as well. My second purchase from Charlie I needed quickly because I hit a deer and totalled my car but had to work out of town the following week. Charlie helped me find what I needed/wanted and had everything ready when I arrived. I took a quick test drive, signed papers, and was on my way. Definitely my go-to dealer and salesman! More