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Clement Hyundai
Wentzville, MO
2,560 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,560 Reviews of Clement Hyundai
Verified Customer
December 21, 2024
Can usually never get ahold of anyone on the phone. Haven’t ever been since I bought the car brand new. Alyssa was rude over messages which was very unprofessional, other employees are very nice when a Haven’t ever been since I bought the car brand new. Alyssa was rude over messages which was very unprofessional, other employees are very nice when arriving for work on the car, or oil change. More
by emilierunyan
Employees Worked With
Alyssa Roybal, Tyler Rodriguez, Mark McBee
December 21, 2024
Bought a used vehicle, 2018 suburban. Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the fuse box. Took it to their service department, waiting five hour for the lady to tell me it was my fault because I shut the hood and broke the hood latch. Saying “air was getting into my engine causing the sensor to go off”. I said xx. They fixed that, guess what, wasn’t the issue. Wouldn’t start what so ever the following day. They towed it back to their service center and gave me a rental. In the end, they fixed the issue but the problems to get there were ridiculous. Jay the service manager was awesome to me. Overall, 110% would not recommend buying a vehicle here with what I went through and speaking to people waiting in the waiting area buying a vehicle from them. A typical dealership that once they have their money, they are done with you and don’t care. Jay was great though and they did fix my vehicle I just purchased. More
by AP
Employees Worked With
Tristan. Sales. Sold me a vehicle he well knew didn’t work and tried to play it off. Was lied to multiple times as well. , Jay Brown, Chris Bone, Alyssa Roybal, Kevin Ormsbee
December 18, 2024
The warranty isn't worth the paper it's printed on. Refuse to repair when the vehicle is clearly under the years and mileage. Was told after 2.5 months to get my car off their lot to make room for PAYI Refuse to repair when the vehicle is clearly under the years and mileage. Was told after 2.5 months to get my car off their lot to make room for PAYING customers. Do not buy from them. More
by tamerlane2007
Employees Worked With
Jay Brown, Chris Bone, Alyssa Roybal, Tyler Rodriguez
December 16, 2024
Kevin was incredible and was so helpful! The environment was overall very friendly and inviting to wait in during our service time and appointment! What a great experience!! The environment was overall very friendly and inviting to wait in during our service time and appointment! What a great experience!! More
by STRUTTMANNTRACY
Employees Worked With
Jay Brown, Alyssa Roybal, Kevin Ormsbee
December 11, 2024
Bought used. Remote and paperwork not available when deal was done. Waiting 7-10 days for paperwork to title is poor customer service, it may be legal and is “a Remote and paperwork not available when deal was done. Waiting 7-10 days for paperwork to title is poor customer service, it may be legal and is “a process” as I was told, but it is a reason that I will not buy from Clement again. Having to make a service appointment to have remotes programmed is also poor customer service! Why are remotes not checked before sale? Where is “the process” to ensure truck, title, and remote are all ready to go. I’ll go where “the process” is more customer friendly next time. More
by mkw43
Employees Worked With
Kaylyn Ruebling
