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Clement Hyundai

Wentzville, MO

Overview
Employees
Reviews
Vehicles
4.4
2,340 Reviews
We’re proud to be located in the great city of Wentzville, MO and have been earning the business of customers in St. Charles County and surrounding areas! Clement Hyundai is a full service Hyundai dealership – offering also a Service Department. Our goal is to give everybody an opportunity to own a vehicle they love with a price & payment they can afford. Expect to receive all the information you need in an up-front & laid-back environment that creates a buying experience like no other - experience better, experience the "Clement Way"! We're a short drive from anywhere in the St. Louis, St. Charles, and Wentzville areas and we hope to be your new favorite dealership.
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500 Clement Point Drive

Wentzville, MO

63385

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Showing 2,340 reviews

May 18, 2024

Service from start to finish was perfect. Tristan was very helpful and honest! Highly recommend! More

by mrs9253@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Colley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 18, 2024

Great service. Employees are happy and friendly and kept us informed throughout the entire service. Waiting room is stocked with snacks and there is a TV. More

by cdenise0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ormsbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

The service department at Clement Hyundai are best-in-class! They got the part I needed ordered promptly and worked with my schedule to get it installed. More

by ncivili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Null, Jon Bylander
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May 17, 2024 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

Helpful
May 15, 2024

My service advisor Alyssa was beyond fanominial… stayed in touch never once did I ever have to call her.. I had some issues arise with my extended warranty not wanting to cover a lot of the work … the ebra More

by Dmdk7089
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review and for highlighting Alyssa! We always strive to provide the best customer service and are happy to hear that goal was met. We greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

Helpful
May 15, 2024

The new location is clean and the waiting area had nice accommodations. The Outlook invite to the new location gave the wrong location but the rep I worked with was invested in getting this corrected and I More

by chelsearogers818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Rodriguez
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May 15, 2024 -

Clement Hyundai responded

Hello Chelsea, thank you for taking the time to leave us a review. We always strive to provide the best customer service and are happy to hear that goal was met. We greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

Helpful
May 14, 2024

Wonderful experience at Clement Hyundai! They worked until they found the exact vehicle I wanted. Everyone was very friendly and helpful during the entire experience! Will definitely be a r More

by Katrina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Gieselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Null
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May 14, 2024 -

Clement Hyundai responded

Hello Katrina, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

Helpful
May 13, 2024

Chris and Alyssa were great! Process was very easy and they got everything I needed done. More

by chertel183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Clement Hyundai responded

Hello, thank you for highlighting some of our team members who helped make this such a great experience. We are always more than happy to assist you if anything comes up. Take care! Sincerely, Your Friends at Clement Hyundai

Helpful
May 13, 2024

Worst dealership I have ever dealt with. Sold me a vehicle with check engine light on. It came on while driving home. They won't take accountability for it. Won't pay for repairs even t More

by timh240b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Ormsbee
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Clement Hyundai responded

Please reach out to me directly so we can try to figure out what can be done. Thank you Chris Bone Chris.Bone@clementhyundai.com

May 13, 2024 -

timh240b responded

No, you have my number. You reach out to me. That's the customer service thing you guys fail at. I have reached out to your dealership dozens of times and IF someone calls me back it is just to deny everything and take no responsibility. Your sales team rushed us into buying this car that wasn't even ready to be sold yet and on the drive home it became very apparent it wasn't ready to be sold. Then magicly it needs a new catalytic converter and that turned off the check engine light that had been on since we bought it. Even though you all said it was a sensor that you still haven't even replaced.

May 14, 2024 -

Clement Hyundai responded

when you leave a random review with no name or number it makes it hard to figure out who you are and how to get ahold of you. I figured it out and left you a message. I'm looking forward to hearing from you so I can help you out.

May 14, 2024 -

timh240b responded

A random review huh? Is it random to have clement screw people over every step of the way? No, that's not random, that's planned. I knew you had that capacity to look it up and expect that kind of customer service from a dealership. You didn't care about my concerns before I posted it for the public to see and all the sudden now you are going to make it right? I am looking forward to see your resolution to this absolute dumpster fire that has been my experience at clement.

May 14, 2024 -

Clement Hyundai responded

Tim, this is the first time we have spoken. I was unaware of your issues until you left the review. I cant fix the sales experience but I can fix the service experience so if you would like to get a resolution please let me know. I show you purchased a car on 8/29/23 and here you are 9 months later making it seem like you just bought the car and it has issues. I show that you had brough the car back and we scanned the codes and that you have no showed to 3 of the service appointments to fix the sensor issue that you had. We had to send the part back because its been over 90 days and you never showed up. We made every attempt to try and make it right for you but you didn't bring the car back when you said you would so I cant fix something that is not here to be fixed.

May 14, 2024 -

timh240b responded

First off, don't assume I am my husband but thank you! If this is the first you are hearing about it I'm sorry for you and very surprised. The entire dealership was aware of the problem when it happened. I wish i was just trying to make it seem like the problem just happened. But no, as you said this has been going on for 9 months. And yes I did miss those appointments because they were not convient for me, the customer, which I told them when it happened. If we had been sold a car that worked we would not have those issues. Also Kevin told me he is not reordering the sensor you all sent back. So what now? How are you going to fix that? And how is that not a F you? We owe you a part but because it doesn't work for you we no longer owe it to you? Is that how it works? Did you try everything to make it right? Because NO ONE EVER CALLED US TO MAKE IT RIGHT WE HAD TO CALL YOU! EVERY TIME! I am still waiting for that communication from you because I'm not calling again I should not have to.

May 14, 2024 -

Clement Hyundai responded

again you posted under timh240b and refused to give me your name or number. I will call you again today to try and resolve the issue. Thank you for responding here I look forward to talking to you and trying to see what can be done for you.

May 14, 2024 -

timh240b responded

My name is Jenny, the owner of the vehicle. I look forward to hearing from you too.

Helpful
May 11, 2024

Kaylyn was an awesome sales associate! She made the car buying process so much better. I walked in expecting terrible service and she flipped that around. If you’ve had a bad experience he More

by Usafbordeaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylyn Ruebling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review and for highlighting one of our sales associates. We are happy to help and greatly appreciate you! Sincerely, Your Friends at Clement Hyundai

Helpful
May 11, 2024

The experience was very nice, and friendly very helpful. Dillion was great for helping me purchase my jeep. More

by Haleighjacobs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Clement Hyundai responded

Hello Haleigh, thank you for taking the time to leave us a review. We are always more than happy to help, and we hope you enjoy your jeep! Sincerely, Your Friends at Clement Hyundai

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